← Zpět na přehled

Detail hovoru

ID: 1772722814620:ccxmlSession_7004219

Základní informace

Datum a čas
Čt 05.03.2026 16:00
Směr hovoru
odchozí
Volající → Volaný
215 → +420776479801
Připojené číslo
+420776479801
Agent
Demeter Zsila (215)
Jazyk
en
Délka hovoru
05:20
Celkový čas
05:26
hiff
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:05] Hello. Good afternoon.
[00:06] This is a demo insurance company, PVZPT, regarding health insurance for foreigners.
[00:13] I'm calling you based on your calculation, which I see under your phone number in our system,
[00:20] for six months under the name Victor Olvedar Jimo.
[00:26] Sorry for my pronunciation.
[00:27] Is this correct?
[00:29] Yeah, it's correct. Thank you.
[00:31] Thank you very much.
[00:32] And I would be glad to assist you and provide you with information what we can offer you
[00:36] based on the data in your calculation, in case if you have some questions,
[00:40] I would be glad to assist you with all your questions regarding health insurance.
[00:43] Okay.
[00:45] Okay, I'm listening.
[00:48] Actually, for six months, we have two options.
[00:52] It is basic health insurance only for emergency care and comprehensive health insurance.
[00:58] In your case, and based on your documents, which type of insurance would you prefer?
[01:04] Based on my document, which type of insurance?
[01:10] I prefer my HOFAT.
[01:12] Do you need to obtain this insurance for the visa process?
[01:18] No, no, no, no, no, no. I have my temporary residence. I just want to have my insurance.
[01:26] Okay. So, in that case, I would like to inform you that our company is PVZPT. We are a subsidiary company from the public health insurance company.
[01:36] And we can offer commercial type of health insurance for foreigners.
[01:40] And our best product is exclusive type of company.
[01:44] We have comprehensive health insurance, which has coverage limit 400,000 euros or 10 million check rounds,
[01:52] and covers emergency care, emergency dental treatment, check-ups with doctors, prescribed medication by a doctor,
[02:00] hospitalization, new health issues, and pre-existing condition.
[02:05] Also, we have another type of comprehensive health insurance.
[02:09] It is type plus, which doesn't cover pre-existing condition, but has fixed price.
[02:15] Okay.
[02:17] In order to proceed with this conclusion process, it will be sufficient just to reply to email, provide us with the personal data,
[02:26] and it will be needed to answer the health condition questions.
[02:29] Awesome.
[02:30] And if all answers no, it is possible to proceed with exclusive type immediately.
[02:37] If at least one answer will be yes, in that case, and if you would like to proceed with exclusive type, which covers pre-existing condition,
[02:46] it will be needed to submit a request.
[02:49] For evaluation process for this exclusive type to our head office.
[02:53] And only after decision-making, it will be possible to proceed with concluding of this type of insurance.
[03:03] With type plus, we can proceed immediately.
[03:05] So, from our side, you will receive price offer for six months, and the price is 12,700 check rounds for exclusive type.
[03:16] And for type plus, it is 12,700.
[03:20] So, from our side, you will receive price offer for six months, and the price is 12,700 check rounds for exclusive type.
[03:22] Do you have any additional questions at the moment, or everything is clear?
[03:27] Okay.
[03:28] Okay.
[03:29] Can I just do the lowest or the cheapest one for just three months or six months?
[03:36] That is what I need, basically.
[03:37] Would you like to proceed with the basic option, with basic health insurance?
[03:41] Yeah.
[03:43] Basic options is fine.
[03:44] Just a second, please.
[03:46] I tried to calculate it for three months.
[03:48] So, the price for basic health insurance type standard.
[03:55] With coverage limit 60,000 euros, is 1,890 check rounds.
[04:01] For how many months?
[04:04] For three months, yes.
[04:05] This is the price for three months, but covers only emergency care.
[04:10] It means first aid to stabilize the health condition of the client.
[04:14] And we can send this price offer to your email.
[04:18] And if you would like to proceed, please reply to this email when would be the right time for you.
[04:24] And then we will prepare for your draft contract and payment details.
[04:28] Thank you.
[04:29] You are welcome to check all the information.
[04:30] And if everything is correct, you can proceed with the payment online.
[04:33] And once we receive your payment, we will send you the final policy,
[04:37] insurance certificate and insurance card to your email.
[04:40] In case if you would like to receive originals, we can send them by post to your check address,
[04:47] or you can pick them up at any convenient time for your office in Prague.
[04:51] Okay.
[04:52] I'll just need it on my email.
[04:55] That's fine by me.
[04:56] Okay.
[04:58] So, in that case, can we expect an email from
[05:01] your site in a few minutes?
[05:02] Yes.
[05:03] In order to proceed, please reply to this email, and we will contact you again.
[05:06] Okay. Thank you.
[05:08] Thank you too.
[05:09] Do you have any additional questions?
[05:11] No, no.
[05:12] Okay.
[05:13] Okay.
[05:13] Thank you very much for your time.
[05:15] And have a nice day.
[05:16] Bye.
[05:17] Bye.
[05:18] Thank you.