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Detail hovoru

ID: 1772718746922:ccxmlSession_6981161

Základní informace

Datum a čas
Čt 05.03.2026 14:52
Směr hovoru
příchozí
Volající → Volaný
+420773186293 → +420225354940
Připojené číslo
204
Agent
Anton Harasiuta (204)
Jazyk
en
Délka hovoru
02:33
Celkový čas
03:01
hiff PVZP
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:00] Hello, Health Insurance Company, PVZP. My name is Anton. How can I help you?
[00:04] Good afternoon. I am calling you regarding the situation that I have.
[00:13] So, I'm a student from Masaryk University, and for a long time I have irritation.
[00:27] It's like red irritation on my hands, and it is not going away for maybe two or three months.
[00:36] So, you have our insurance, and you want to use it, correct?
[00:40] Yes, I have insurance, and I would like to apply to use it.
[00:44] Please, in this case, please contact Assistance InfoLine Service, because you called the online department for concluding this insurance.
[00:51] Did you have an insurance card with you?
[00:53] Insurance card? No, I did not.
[00:57] Okay, can you provide me your insurance policy number, which you have?
[01:01] Insurance policy number.
[01:03] Inch House, sir.
[01:07] Okay.
[01:11] I have to check the number.
[01:13] Okay, can you please write the phone number of Assistance InfoLine Service? I will provide for you it.
[01:20] All right.
[01:22] Yeah, just a minute.
[01:23] All right, all right.
[01:31] And what is the number? Can you tell me?
[01:33] Yes, so the phone number of Assistance InfoLine is 296...
[01:39] 296...
[01:43] 841...
[01:44] What's your name?
[01:46] Dan.
[01:49] 841-296-841-333.
[01:55] And 333, you said?
[01:58] Yes, and then 333.
[02:00] So the number is 420 plus 420-968-41333?
[02:12] 296-296-841-841-333.
[02:21] 333?
[02:22] Yes.
[02:23] Okay, thank you so much.
[02:25] Thank you. Have a good day.
[02:26] Yes, please contact this. Yes, please call this number.
[02:29] All right, all right.
[02:31] Have a great day.
[02:31] Thank you so much.