[00:00] hello this is united from pvcp oh hello hello so yes i have remember yes i have already sent [00:09] you the documents yeah yes i remember for me this is solved and uh cancel my previous insurance and [00:16] send me a pdf i will fill it and i will send you tomorrow so i will send you the form yes [00:21] yes yeah okay and i'm talking for my friends and she have got simple problems from your company [00:28] not from your company but from mbc they wanted something else and she she have make uh payment [00:37] and but she's waiting for the confirmation of payment and we are in outside of mbc okay then uh [00:44] yes yes just the policy number please policy number [00:51] there was for one week extra you remember 15 days i think [01:00] or 10 days [01:01] yes we actually called you i think just a few minutes ago yes yes [01:07] okay the email is correct now i made the payment and we are waiting now for the extra [01:15] uh real message but we're still gonna get any email yes i'm still waiting for the payment [01:23] uh you send the payment through the red link or do you send it like if you are called [01:32] to send payment same like me okay then just a few minutes it takes just a few minutes to reach [01:38] your account and i will check your payment and once i get the payment i will send you the documents [01:43] right away yes okay thank you okay okay perfect thank you have a nice day for now [01:49] and i will send you the form yes to your email for now okay perfect thank you