[00:00] Yes, of course. Hello, this is Ninaitia from PVZP. How can I help you? [00:12] Thank you so much. I bought an insurance for one year and I need to extend it one more week to have my visa approval. [00:21] So, in that case, I can make you a new insurance for one week because unfortunately we can't renew the insurance, extend the insurance, we can only renew that. [00:31] Perfect. Okay, so we can have a new insurance for one more week, please. [00:39] So, can I have your number of policy? [00:43] Yes, 5222, 3 times 2, 785546. [00:53] Perfect, so for one month. [00:56] Okay, you have PVZP. [00:58] Yes. [01:00] And you made the insurance at the branch office. [01:04] Okay, no problem. I will make you a new insurance because I can't see actually your insurance because you made it on our branch office. [01:16] Yes. [01:17] Okay. [01:18] So, we are online department, so we can see only the insurances that is in our system. [01:24] I will make you like this. Just a minute, sorry. [01:29] The most important is that the expired date, it should be the 5th of March of 2027 starting from, I don't know, one week before that, from the 26th of February, the 2027. [01:47] So, it should start from 25th of February, yes? [01:53] Yes, 2027. [01:56] 2027. [01:57] Until 5th of March, 2027. [02:02] 5th of March, so it is for 10 days. [02:06] Okay. [02:07] Okay, 2027. And for a woman, how old are you? [02:13] I'm 32. [02:15] So, next year you will be 33, yes? [02:19] Yes. [02:21] And you are staying here as a work or tourist or student? [02:26] Work. [02:27] Work, okay, perfect. Can I have your email, please, so I can send it to your email? [02:33] M-E-G-O-M-A-R-A. [02:38] I have it now. [02:41] Uh-huh, Zavinac. [02:43] No, one moment, one moment, one, one, me, Gomara, one, one, with numbers, zavinacgmail.com. [02:54] gmail.com. So, it is M-E-G-O-M-A-R-A, one, one, gmail.com, yes? [03:05] Okay, and your name? [03:08] Maria Ignacia Gomara Akuna. [03:16] Okay, that is a bit difficult. [03:20] It's very long. [03:21] Sorry, sorry about it. [03:23] Maria Ignacia. [03:23] Just a minute, please, so I will, I really don't want to have any mistake in your name, so just a minute. [03:32] And you would like to have the basic health insurance comfort or standard, because the comfort one has a limit up to 10 million check-on. [03:41] Yes, that one. [03:42] And the classic, that one, okay, then the price is 585 check-on for 10 days, yes? [03:48] Okay, perfect. [03:49] Okay, it is starting from $2. [03:52] $2,027, February, 25th of February, yes, and the name is Maria Ignacia, I-G-N-A-C-I-A, I-G-C, Ignacia, I-G-N-A-C-I-A, and the surname, Gomara is surname now? [04:24] Yes, surname, Gomara. [04:28] Akuna, I have two. [04:31] Uh-huh, A-K-U-N-A, yes? [04:34] A-C-U-N-A. [04:38] Uh-huh, okay, can I also have your passport number? [04:43] Yes, F-333-7-11-65. [04:54] 11-65, and the citizenship? [04:57] Chile. [05:00] What? [05:01] Chile, Chilean. [05:04] Chile, okay, Chile. [05:06] And? [05:09] Uh-huh, uh-huh, and the date of birth? [05:11] 19th of June, 1993. [05:16] 1993, okay, and the address in Czech Republic? [05:21] Nerudova, 134, Podjebrady, Podjebrady. [05:33] Podjebrady, Nerudova, 134, 134, yes? [05:41] Uh-huh, okay, I will send you the... [05:44] Okay, just a minute, it is, okay, I will send you the draft contract to your email right now, so just check your details, and if everything is correct, then you can make the payment through the link or the bank transfer, and once we receive your payment, I will send you the documents right away, yes? [06:05] Okay, perfect, thank you so much. [06:08] Okay, please check your email, thank you, then if you have any questions, you can email me or call me directly to this number, yes? [06:13] Uh-huh, perfect. [06:15] Okay, perfect. [06:16] Thank you. Have a nice day for now. Bye. [06:18] You too. Bye.