[00:02] Hello? Hello, once again. This is Demeter Insurance Company, Slavia. [00:05] Yeah, thank you so much. Okay. Oh, you're welcome. Yes, please. [00:10] Okay, okay. Now you can tell me, please, like, yes. [00:16] First of all, I need to buy the insurance for nine months, comprehensive health insurance. [00:22] Mm-hmm. And are you a student in the Czech Republic at the moment? [00:26] No, I need to apply for the job-seeking visa. [00:28] Mm-hmm. Okay, so just a second. Let's try to calculate it with a discount. [00:34] And I'll be able to provide you with the discounted price, which we can offer at the moment. [00:40] So the price of a comprehensive health insurance for nine months with a discount 12%. [00:48] This is the maximum discount, which we can apply at the moment. [00:51] So the price is $15,048 check rounds for nine months. [00:57] No, this is too, like, this is really, this price is maximum, I think so. [01:05] Like, this is expensive. [01:09] Can you make it more? Because other companies give me more discount than this. [01:17] Mm-hmm. So unfortunately, this is the price for non-students and with the maximum possible discount, which we can apply at the moment. [01:26] So on our website... [01:28] I am a student. Right now, I am a student. [01:30] Okay, so let's try to recalculate it, like, the price for a student. Just a second, please. [01:38] Because for students, the price is cheaper. [01:43] For non-students. [01:43] Mm-hmm. [01:47] So I try to apply. And just a second, please. [01:50] So the final discounted price for students could be $11,337 check rounds for nine months. [01:58] Yeah, but my age is 33. [02:01] Yes, it's okay. So we can arrange health insurance, comprehensive health insurance for students aged from 15 until 35 years old. [02:12] Okay, and it is for foreigners? [02:15] Yes, this is the comprehensive health insurance. [02:19] For foreigners, which meets all the requirements for long-term stay and for the visa process. [02:24] The coverage limit is 400,000 euros, or 10 million check rounds. [02:29] Yes, yes. This is what I look for. Done. [02:33] Mm-hmm. [02:34] Can you send me every details, and then I can send you the money and everything? [02:39] Yes, of course. Can I send to email, which I see under this phone number in our system? It is omniakaram261 at gmail.com. [02:47] How do you know that? [02:50] Under your phone number, I see. [02:52] Yes, I have a previous, let's say, communication. So it was in September. Then we have the calculation in February under this phone number. [03:08] Okay, okay. [03:10] Yes, yes. So this phone number we have in our system. [03:13] Yes, you have already, I think, you have all the information regarding me. If something is missing, you send me the contract, and I will send you the money. [03:22] Yes, of course. So kindly expect an email. [03:25] I will send you price offer. In order to proceed, please reply to this email, update your personal data, and send it back to us. Then we will send you draft contract and payment details. You can proceed with the payment online with the special link for payment, or in this draft contract, you will find the QR code for the bank transfer. So you can proceed as you prefer, and once we receive your payment, we will send you the final policy to your email. [03:54] But you already have my data. [03:56] Just a second, please. So we have only like the basic one data like name and just a second, please, age. So unfortunately, unfortunately, yes, this is not sufficient in order to prepare the draft contract. Just please kindly update this data, and please answer to the health condition questions. All this information, yes, you should receive in a few minutes. [04:23] Okay, okay. Kindly, you can change the email on which you need to send me the new instructions. [04:29] Oh, yes, please. [04:32] It's like, yes, it's on which email you send me. No, I don't need on this email. Kindly send me U-M-A-N. [04:43] Oh, just a second. U, U for universe, yes? [04:47] Yeah, U for university, M for monkey, A for apple, N for nest, dot, K for king, A for apple, R for rat. [05:07] Okay. [05:09] And for alarm, M for mango, karam, umman, dot, dot, like in the mid, umman, dot, karam, and the rate, gmail, dot, com. [05:19] Dot. I try to repeat it for sure. So the first letter is U for universe, then M for monkey or Monday, then A for apple, then N for November, dot, then K for kilo. [05:38] Just a minute, just a minute. You sent me an email recently. Okay, I repeat. [05:44] I have sent, you can reply to this email and specify the correct email in this email. [05:48] Okay, but I couldn't find a questionnaire in it. [05:52] Kindly just scroll down. Just, I try to open it for sure. [05:57] Okay, but on my insurance, you mentioned it is for students. [06:04] Yes, this is the price for students. Just let me check. [06:09] No, no, but this is mentioned on my insurance document. [06:14] No, it is just for the price. [06:20] This is the initial, let's say, name of purpose of stay, and it just affects to the price. [06:28] So for students, this price is cheaper than for non-students. [06:33] So the coverage limit is the same. It is 400,000 euros or 10 million cheque rounds. [06:40] So the important thing for the Minister of the Interior, if it will be needed to submit this insurance for the visa process, it is type of insurance, then coverage limit and period of validity. [06:50] Okay. [06:55] Okay, got it. [06:56] Have you received email from our side? [07:00] I received the email, but I don't receive the questionnaire which you told me regarding the... [07:06] Kindly just please try to scroll down this email. [07:11] You will see, after phone number, you will see health questionnaire. [07:15] And then we have the first question. [07:19] Are you currently healthy? Yes or no? [07:22] And point B, are you being treated? [07:26] Do you see this information? [07:28] Okay. [07:28] Okay. [07:28] Okay. [07:28] this email or I can send it once again for your convenience just separately this health cushioning [07:38] form no I will check it just a minute but I just want you to mean on call that's it okay I need to [07:56] give you the address and the Czech Republic okay this is tricky so everything is in order just a [08:25] minute yes yes of course take a time okay like I have another question like if I want to cancel [08:41] this so you can refund me directly or not in that case actually yes it is possible to cancel this [08:50] insurance for example if you will receive public health insurance or until two months you can you [08:57] can cancel this insurance without any reason the cancellation fee is 20 percent from unused premium [09:04] or unused premium so it is cancellation fee and it is possible to receive a refund for all unused [09:11] period or unused insurance premium I can send you this cancellation terms and conditions you can [09:19] check it for sure and once it will be the right time for you to proceed kindly reply to this email [09:25] update us with your personal data and please answer to the health condition questions and [09:31] then we will send you draft contract now I am just interested to buy it so what is the price of this [09:35] now I am just interested to buy it so what is the price of this insurance premium I can send you this [09:35] now I am just interested to buy it so what is the price of this insurance premium I can send you this [09:35] now I am just interested to buy it so what is the price of this insurance premium I can send you this [09:36] now I am just interested to buy it so what is the price of this insurance premium I can send you this [09:36] So what I need to do, first of all, I need to buy for the nine months. So May, April, May, April, June, July, August, September, October, November, December. [09:47] Okay. [09:49] Okay. So May, December, I need, this is what I think I need to mention it. Is it? [09:56] Yes. So you will see a date of commencement. Can you just specify the date of commencement? [10:04] I need from May because I already have it. And I already buy from you. I think so. I already buy from Flavia, but not from you. [10:22] It's okay. It's okay. So kindly just please check once again the expiration date of your current policy and the following date. [10:31] Please indicate in this answer to this email, like the date of commencement or something. [10:39] Okay. I just mentioned a month, like from May to, when the month start, like May to December, I just mentioned this. Is it okay? [10:52] Yes. From the first of May, yes. [10:54] Okay. I just write. [10:59] Do you need from the first of May? [11:01] Yeah. From the first of May until the end of the December. [11:05] Okay. So let's try to calculate it for sure. [11:09] These are the nine months. [11:17] We have eight months in that case. [11:20] How? [11:22] From the first of May until the end of December, we have eight months. [11:28] Okay. And okay, the insurance you are giving me, if we do it for like, I just knew that you give the two months freely, you offer to freely with the insurance. [11:43] So if I took it 12 months, then how much it costed? [11:46] So could you please just specify, would you like to know information regarding possibility to receive the free of charge or two extra months? [11:55] Yes. In case if you would like to conclude insurance for one year. [11:58] Yeah. If I am asking, if I'm talking about one year, then how it would be, I need to pay. [12:03] Yes. Just a second, please. So the price is 14,880 chequers for one year. [12:12] And for nine months, 11,337. Is it? [12:16] Yes. Yes. Correct. [12:18] Great. Great. Great. Great. Okay. [12:21] And also, if you would like to proceed with one year insurance, at the moment, it is possible to arrange two. [12:28] Extra months free of charge. So you can arrange for the same price, the insurance for 14 months for 14,880 chequers. [12:38] So this option is possible to apply only in case if you would like to arrange insurance for one year. [12:45] Yes, please. [12:46] Okay. It is possible after buying this insurance, I can extend it in later, maybe in April and May. [12:53] Yes, it is possible to extend, but this extension process will be the same. [13:00] It will be needed to conclude a new insurance contract with the new number and for the new period. [13:07] Okay. Okay. Number mean? [13:12] Yes. So once you receive the new draft contract, you will receive the new policy number. [13:19] So it will be like always a new insurance policy with a new number. [13:24] Got it. Got it. Got it. Got it. Okay. This is my details. What do you need extra from my side? [13:33] Name. [13:34] Surname. Gender. Date of birth. [13:36] I sent you the email. I just want to check it, please. [13:39] Oh, just a second, please. Try to check it. [13:42] And you are the original company, not the main, like middleman. [13:51] Could you please specify this question? [13:56] Like last time I buy the insurance, but he is the middleman. [14:04] He told me he directly connected with the insurance company. [14:10] So you do know how many people like sell the insurance on behalf. [14:14] So you are directly the company or someone on the work on the behalf of the company? [14:23] So we like online department. So we just communicate with the clients who calculate this insurance online on the official website of Slavia. [14:35] But all the payment details, it will be not Slavia. It will be České Porištění. [14:41] I am asking about you. You are the proper employee. [14:47] You are the employee of the Slavia, right? You are not someone on the... [14:50] No, no, no. It is České Porištění. [14:53] It is České Porištění, which is official partner of Slavia. [14:57] You could see this information directly on their official website. [15:01] That if you would like to proceed online on their website, so you will be contacted by us, like official partner, which helps to conclude insurance online. [15:13] So you can contact us. We can contact directly. [15:16] Because Slavia and České Porištění. [15:18] Because Slavia and České Porištění. [15:18] Because Slavia and České Porištění. [15:18] Could you please specify this question? [15:21] No, actually, I don't understand. You mix it. [15:24] Okay, first of all, check my details. Then I will ask. [15:30] Yes, yes, of course. So, yes, I have received information from your site. [15:36] So, are you currently healthy? You have indicated no. [15:41] Could you please specify? [15:42] Specify me. [15:45] Or maybe yes. [15:46] No, do you have... [15:49] Are you currently healthy or no? [15:51] Yes, yes, yes. [15:53] Yes. So, can they just update this answer, please? [15:56] And I updated it. Are you currently healthy? I mentioned yes. [16:00] And answer of question B, I said no. [16:02] Like, are you willing to... [16:06] Yes, yes, I see it. Yes, I see another email. Yes, thank you very much. [16:09] Okay, perfect. Yes, perfect. [16:16] So, yes, we have all the information in order to be able to prepare the draft contract and payment details. [16:23] So, my advice, if you would like to double check this information regarding České Porištění, [16:33] I can provide you with email, with the email of our head office. [16:38] And you can double check this information directly with them. [16:41] No, no, please, Dermot, try to understand. [16:46] I just need to make sure because in case in future I need to make some changes in the contract [16:52] or if I need to make changes in the, like, maybe in the, like, any kind of cancellation [17:00] or maybe need to extend the insurance. [17:03] In any case, so I just want to make sure I am dealing with directly with the company, [17:08] not with the middleman. [17:10] That is my... [17:11] Yes, of course. Yes, of course. [17:12] So, once we... [17:13] You can always contact us with this email. [17:16] This is official email of insurance company Slavia. [17:19] So, you can always contact us in case if it will be needed. [17:23] Extend insurance or maybe change some data in this insurance. [17:27] Or with any questions regarding health insurance, you can always contact us. [17:32] And I'll be glad to assist you with all the questions and in proper procedure. [17:35] Okay. [17:37] Now, please tell me, what is the next step? [17:39] So, next step, just please expect an email from our site. [17:40] We will prepare for you during 10 minutes a draft contract and payment details. [17:43] So, you will receive email with the draft contract and payment details. [17:45] Kindly please check all the information in this draft contract. [17:46] And if everything is correct, you can proceed with the payment online. [17:47] And once you receive your payment, we will send you the final policy and you will receive [17:48] your payment. [17:49] So, you will receive email with the draft contract and payment details. [17:50] Kindly please check all the information in this draft contract. [17:51] And if everything is correct, you can proceed with the payment online. [17:52] And once you receive your payment, we will send you the final policy and you will receive [17:53] your payment. [17:54] So, you will receive email with the draft contract and payment details. [17:55] Kindly please check all the information in this draft contract. [17:56] And if everything is correct, you can proceed with the payment online. [17:57] And once you receive your payment, we will send you the final policy, insurance certificate [17:58] and insurance card. [17:59] So, you will receive email with the draft contract and payment details. [18:00] Kindly please check all the information in this draft contract. [18:01] And if everything is correct, you can proceed with the payment online. [18:02] And once you receive your payment, we will send you the final policy, insurance certificate [18:03] and insurance card. [18:04] So, you will receive email with the draft contract and payment details. [18:05] Kindly please check all the information in this draft contract. [18:06] And if everything is correct, you can proceed with the payment online. [18:08] And once you receive your payment, we will send you the final policy, insurance certificate [18:09] and insurance card. [18:10] So, you will receive email with the draft contract and payment details. [18:11] So, you will receive email with the draft contract and payment details. [18:12] And once you receive your payment, we will send you the final policy, insurance certificate [18:13] and insurance card. [18:15] So, you will receive email with the draft contract and payment details. [18:16] And once you receive your payment, we will send you the final policy, insurance certificate [18:17] and insurance card. [18:18] So, you will receive email with the draft contract and payment details. [18:19] And once you receive your payment, we will send you the final policy, insurance certificate [18:20] and insurance card. [18:21] So, you will receive email with the draft contract and payment details. [18:22] And once you receive your payment, we will send you the final policy, insurance certificate [18:23] and insurance card. [18:24] So, you will receive email with the draft contract and payment details. [18:25] And once you receive your payment, we will send you the final policy, insurance certificate [18:26] and insurance card. [18:27] So, you will receive email with the draft contract and payment details. [18:28] And once you receive your payment, we will send you the final policy, insurance certificate [18:29] and insurance card. [18:30] So, you will receive email with the draft contract and payment details. [18:31] And once you receive your payment, we will send you the final policy, insurance certificate [18:32] and insurance card. [18:33] So, you will receive email with the draft contract and payment details. [18:34] And once you receive your payment, we will send you the final policy, insurance certificate [18:35] and insurance card. [18:38] So, you will receive email with the draft contract and payment details. [18:39] And once you receive your payment, we will send you the final policy, insurance certificate [18:40] and insurance card. [18:41] So, you will receive email with the draft contract and payment details. [18:42] And once you receive your payment, we will send you the final policy, insurance certificate [18:43] and insurance card. [18:44] So, you will receive email with the draft contract and payment details. [18:46] And once you receive your payment, we will send you the final policy, insurance certificate [18:47] and insurance card. [18:48] And once you receive your payment, we will send you the final policy, insurance certificate [18:49] and insurance card. [18:51] And once you receive your payment, we will send you the final policy, insurance certificate [18:52] and insurance card. [18:53] And once you receive your payment, we will send you the final policy, insurance certificate [18:55] and insurance card. [18:55] And once you receive your payment, we will send you the final policy, insurance certificate [18:57] and insurance card. [18:58] And once you receive your payment, we will send you the final policy, insurance certificate [18:59] and insurance card. [19:01] And once you receive your payment, we will send you the final policy, insurance certificate [19:02] and insurance card. [19:03] And once you receive your payment, we will send you the final policy, insurance certificate [19:04] and insurance card. [19:05] And once you receive your payment, we will send you the final policy, insurance certificate [19:06] and insurance card. [19:07] And once you receive your payment, we will send you the final policy, insurance certificate [19:09] and insurance card. [19:10] And once you receive your payment, we will send you the final policy, insurance certificate [19:11] and insurance card. [19:12] And once you receive your payment, we will send you the final policy, insurance certificate [19:13] and insurance card. [19:14] And once you receive your payment, we will send you the final policy, insurance certificate [19:15] and insurance card. [19:16] And once you receive your payment, we will send you the final policy, insurance certificate [19:17] and insurance card. [19:18] And once you receive your payment, we will send you the final policy, insurance certificate [19:20] and insurance card. [19:21] And once you receive your payment, we will send you the final policy, insurance certificate [19:22] and insurance card. [19:23] And once you receive your payment, we will send you the final policy, insurance certificate [19:24] and insurance card. [19:25] And once you receive your payment, we will send you the final policy, insurance certificate [19:26] and insurance card. [19:27] And once you receive your payment, we will send you the final policy, insurance certificate [19:28] and insurance card. [19:30] And once you receive your payment, we will send you the final policy, insurance certificate [19:31] and insurance card. [19:32] And once you receive your payment, we will send you the final policy, insurance certificate