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Detail hovoru

ID: 1772536631263:ccxmlSession_6482275

Základní informace

Datum a čas
Út 03.03.2026 12:17
Směr hovoru
příchozí
Volající → Volaný
+420724290744 → +420225354972
Připojené číslo
218
Agent
Milena Hrycka (218)
Jazyk
en
Délka hovoru
10:44
Celkový čas
11:00
hiff Slavia
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:00] Hi. Actually, I received a call in the mosque.
[00:07] So, you called me for a missed call for me, yes?
[00:15] Yes, yes.
[00:17] I'm calling you actually about you're interested in health insurance for foreigners,
[00:23] which was making on our website.
[00:27] And I see that you had interested in health insurance for 36 months for the name Navdeep Kaur.
[00:40] Yeah, actually, I was looking for it for my mother-in-law.
[00:44] She's 70 years, so how does it work?
[00:50] And what is the insurance name?
[00:52] If your mother needs this insurance for the visa purpose,
[00:59] that means that...
[01:01] It will be need to comprehensive type of insurance.
[01:04] Yes, yes, yes, comprehensive, yes.
[01:06] I have sent you this phrase of your email about comprehensive type of insurance.
[01:11] And if you're interested in this,
[01:16] you need to answer for two questions about the health of your mother, yes or no.
[01:23] Okay.
[01:24] And after this answering, we need to contact our central office.
[01:29] Okay.
[01:31] And then...
[01:32] I will tell us if you need to make some check-ups with doctors and other things to about the process of making this insurance, you know.
[01:52] All right.
[01:52] We can need some additional information, but at first, just answer on the questions about your health of your mother.
[02:01] All right, all right.
[02:03] So, I have to do it?
[02:04] Can you do it online?
[02:04] Yes, you can do it online.
[02:07] Just contact me by phone or by email.
[02:13] Right now, I can do it.
[02:15] If you want, I can do it right now.
[02:17] Like, what do you want to know about her?
[02:18] Sure.
[02:19] Oh, wait a moment.
[02:21] We'll send you the price of her with this information to your email.
[02:29] Did you receive this price offer?
[02:31] Can you check it, please?
[02:33] Oh, give me a minute.
[02:34] Sure.
[02:47] Yeah, yeah, I did receive it, yes.
[02:55] The price is $135,525 for 36 months.
[03:02] Yeah, yeah.
[03:03] It is about comprehensive tax.
[03:04] Yeah, yeah, yeah.
[03:06] I think you have sent me the form as well for her health insurance form that I have to get it from doctor.
[03:16] Yeah, okay, okay.
[03:17] Okay, the thing is...
[03:19] No, no, no.
[03:19] I sent you just price offer with the...
[03:23] House questionnaire form.
[03:25] Like, first question are currently healthy.
[03:28] You can see it in the price offer, but I don't send you the form.
[03:34] No, no, the thing is, I'm saying it's like even my husband also contacted yesterday because I did not receive any mail.
[03:42] So, he got the quotation, the same thing, and he got the form, and he was told to get the form filled from the doctor.
[03:54] But, anyways, she's absolutely healthy.
[03:57] She don't have any major health issues.
[03:59] She's absolutely fine.
[04:01] So...
[04:03] Okay.
[04:03] Yeah.
[04:04] Can you tell me the phone number on your husband?
[04:07] It's 60...
[04:11] 60...
[04:13] 66...
[04:14] 66...
[04:16] 11...
[04:17] 11...
[04:19] 983.
[04:20] 983.
[04:23] Yeah, yeah.
[04:24] He's already...
[04:27] Yeah, he's already...
[04:29] He's already in contact with you guys.
[04:32] Like, he already did that.
[04:34] Yes, I see that your husband had contact with my colleague.
[04:40] Yeah, yeah, yeah.
[04:41] About this healthy insurance program.
[04:43] Yeah, yeah, yeah, yeah.
[04:43] Yeah, actually, I did first, but I did not receive any message or any call.
[04:47] So, he did it on the same way.
[04:49] So, we got the information.
[04:51] Yeah.
[04:51] Okay.
[04:52] We are actually on the...
[04:53] Yeah.
[04:53] Okay.
[04:55] So, thank you for this information in that case.
[04:58] Yeah, yeah, yeah.
[04:59] Thank you so much.
[05:01] Yeah, for calling.
[05:01] Yes, yes, yes.
[05:03] You're welcome.
[05:04] Thank you, too, for your time.
[05:05] I transfer this information to my colleague, and he'll contact you by email, maybe.
[05:10] Yeah, yeah, fine.
[05:12] But I think everything was done.
[05:14] So, we are just waiting.
[05:15] Like, she'll be here in two days, and we'll get her health checkup again, and we'll submit
[05:20] the form.
[05:21] Yeah.
[05:22] Okay.
[05:22] Okay.
[05:23] Yeah.
[05:23] Thank you for this information.
[05:24] Thank you, yeah.
[05:25] Thank you for your time.
[05:25] Yeah.
[05:26] Have a good day.
[05:27] You, too.
[05:28] Bye.
[05:28] Thank you.
[05:29] Bye.
[05:59] Bye.
[05:59] Bye.
[06:33] Bye.
[06:33] Bye.
[07:07] Bye.
[07:07] Bye.
[07:39] Bye.
[08:12] Bye.
[08:43] Bye.
[08:43] Bye.
[08:43] Bye.
[08:43] Bye.
[08:43] Bye.
[08:43] Bye.
[08:43] Bye.
[08:43] Bye.
[09:14] Bye.
[09:46] Bye.
[10:17] Bye.