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Detail hovoru

ID: 1772193944935:ccxmlSession_6015610

Základní informace

Datum a čas
Pá 27.02.2026 13:05
Směr hovoru
příchozí
Volající → Volaný
+420728026289 → +420225354940
Připojené číslo
208
Agent
Vladyslava Schevchuk (208)
Jazyk
en
Délka hovoru
12:26
Celkový čas
12:59
hiff PVZP
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:00] Hello, it's the GDP Insurance Company.
[00:02] My name is Fodislava.
[00:03] How can I help you?
[00:04] Hello, yes.
[00:06] I'm calling because I need to get insurance.
[00:11] I will become freelancer.
[00:13] So I have my appointment on Tuesday of next week
[00:17] with the minister office and I need to take the insurance.
[00:21] So I was thinking to get the insurance for six or 12 months.
[00:25] So I just want to check, like, what are the options,
[00:31] the prices and that.
[00:32] Okay, in our system, I see you made a calculation
[00:36] in our website for the insurance for six months.
[00:39] And also you're interested about the price for 12 months, correct?
[00:43] Yes.
[00:45] Okay.
[00:46] You are 34 years old, correct?
[00:50] Sorry?
[00:52] How old are you?
[00:54] 34.
[00:55] Okay, 34.
[00:57] Okay, we have two types of insurance.
[01:02] The first type of insurance is the basic health insurance
[01:06] This type of insurance cover only emergency cases.
[01:10] Another one is the comprehensive health insurance.
[01:13] This type of insurance cover all medical care here in Czech Republic.
[01:18] If I understand you correctly,
[01:20] you need this insurance for your long-term residence here, correct?
[01:25] Exactly.
[01:26] I'm applying for, I was currently living,
[01:29] I had VCP because I was working with employee card and foreigner,
[01:34] but I stopped working.
[01:37] So I need to, I will become freelancer and I, well,
[01:42] so that's why I need to get a private insurance now.
[01:45] I understand.
[01:45] Okay, in this case, you need a comprehensive health insurance
[01:49] because the basic health insurance doesn't cover all medical checkups here
[01:56] in Czech Republic and cover only emergency cases.
[01:59] By the Czech law, all foreign citizens who live here in Czech Republic more 19 days need the
[02:07] comprehensive health insurance.
[02:11] Okay, so yeah.
[02:14] If I understand you correctly, you made a calculation in our website
[02:19] and may I ask you, do you see the price for the six-month insurance?
[02:26] Yes.
[02:27] The price for the comprehensive health insurance for a six-month is 12,700 krona.
[02:35] And for a 12-month, just a second, please, the price, the for 12-month price is
[02:42] 23,490 krona.
[02:45] Sorry, just one second.
[02:47] So, the, so can you go again, please?
[02:54] You mean the price?
[02:56] Yes.
[02:56] Price is for a 12-month, 23,490.
[03:01] For 12 months?
[03:02] Yes, for 12 months.
[03:05] Okay, so there is not that much difference in price by getting it six or 12 months.
[03:12] Yes, but the question for me is the, what, for how many months need a,
[03:19] Ministry of Interior from your side. Usually the
[03:23] Ministry of Interior asks about insurance
[03:26] for all of the period what you plan to stay
[03:31] here in Czech Republic. Yeah. So ideally it should be
[03:37] because I mean I want to stay long term. So I just need to
[03:40] I just want to make sure because I don't want to take six months. Then they will tell me
[03:45] no, you need minimum one year. Okay. I can propose you
[03:49] another way. You can buy the insurance, for example, for six months. And then
[03:53] you visit to the Ministry of Interior. And if the Ministry
[03:57] of Interior asks about insurance for 12 months, for example,
[04:01] or for 24 months, you can buy for another
[04:05] six months another contract. And together you have for one
[04:09] year. Okay. So what is the price per
[04:14] Okay. So what is the difference? Because you have two
[04:20] comprehensive. Exclusive.
[04:22] Even plus. What is the difference? The main difference for the comprehensive
[04:26] insurance plus and exclusive is the comprehensive health insurance
[04:30] exclusive can cover chronical diseases. Comprehensive
[04:34] health insurance plus doesn't cover chronical diseases. But
[04:38] for the people who doesn't have some chronical
[04:42] illnesses, who doesn't apply permanent some medicine,
[04:46] in this case, comprehensive health insurance plus is the cheaper. So
[04:52] what's the price? Can you tell me?
[04:54] The price of exclusive versus plus? Okay.
[04:59] For six months, comprehensive health insurance exclusive,
[05:04] the price is 12,700 crowns.
[05:08] Sorry. Can you go a little bit slower?
[05:11] Sure. So exclusive, six months.
[05:14] Six months, 12,700. Okay. And one year?
[05:21] Okay. One year. Just a second, please.
[05:25] One year, 23,000.
[05:27] Okay.
[05:29] 490.
[05:30] Okay. And then the plus?
[05:31] Plus for six months, price is 12,750.
[05:33] Okay.
[05:34] For 12 months, price is 23,590.
[05:35] So there is no difference in price that much. And the most complete is the exclusive, you
[05:41] said.
[05:42] Comprehensive health insurance exclusive is not complete. The most complete is exclusive.
[05:43] Comprehensive health insurance exclusive is not complete. The most complete is the exclusive.
[05:46] Comprehensive health insurance exclusive is not complete. The most complete is exclusive.
[05:47] Comprehensive health insurance exclusive is not complete. The most complete is exclusive.
[05:48] Comprehensive health insurance exclusive is not complete. The most complete is exclusive.
[05:49] Comprehensive health insurance exclusive is not complete. The most complete is exclusive.
[05:50] Comprehensive health insurance exclusive is not complete. The most complete is exclusive.
[05:51] Comprehensive health insurance exclusive is not complete. The most complete is exclusive.
[05:53] not different in price that much and the most complete is the the exclusive you said comprehensive
[06:03] health insurance exclusive it's not completely it it's no yes it's no big different from the
[06:14] in the price from the comprehensive exclusive and plus but for the comprehensive health insurance
[06:22] exposure for example doesn't have a limit for a dental care and medicine comprehensive health
[06:31] insurance plus have a limit 5000 crowns for the medicine and the dental care so it's more
[06:38] convenient the the exclusive yes the comprehensive health insurance exclusive is the better one and
[06:47] in price is almost the same basically yes but for it's for only for people who doesn't have chronical
[06:53] illnesses
[06:54] yes but if we talk for a person who have some chronical illness in this case central office
[07:00] people prepare the special price for this person okay but what do you mean by chronical disease
[07:07] for example um diabetes or asthma okay or if you if you planning to have some operation we have the
[07:17] eighth question about your health status and based on this question you give the answer yes or no if
[07:25] you have some
[07:26] uh answer yes in this case we need send your form to our doctor and our doctor prepare the special
[07:34] price for your case and is the same for exclusive and plus no it's only for exclusive for insurance
[07:44] plus we also have the health questionnaire form but the price will be the same in all of the case
[07:51] if you have answer yes uh the price will be the same but the comprehensive health insurance plus
[07:57] doesn't cover these diseases so i mean i don't like i still don't get that much the difference
[08:11] in the in in like so i mean i need to make sure i receive the the pdf as soon as possible because
[08:21] like the confirmation of thing because i have on tuesday the appointment with minister i understand
[08:28] if we can prepare for you uh the insurance today and uh also after if you pay today we will send you
[08:35] the soft copy of the contract in pdf to your email today also in both cases in case i take i i choose
[08:43] exclusive and plus yes but if you somehow have chronical illness or you apply medicine and
[08:53] another if you have answer yes in this case we can prepare for you at that contact around five
[08:59] working days oh okay no i don't have any chronical disease like i'm not taking medication nothing so
[09:09] in this case we can prepare for your insurance today okay but i'm still i don't know which one
[09:16] to choose if the exclusive or plus uh for with my opinion uh if you doesn't have chronical diseases
[09:25] if you doesn't apply some medicine uh if you're healthy in this case you can buy a comprehensive
[09:30] health insurance exclusive is that a little bit a cheaper one and also can cover more can cover what
[09:41] you can cover for example uh medication in in the case doesn't have that limit for the medication
[09:50] yeah in the case if you have some illness and uh you need some medication uh comprehensive
[09:57] health insurance plus have a limit have limit five thousand crowns a comprehensive health insurance
[10:04] class have a all of the limits 10 million crowns and you can use it okay okay okay so i think i'm
[10:15] going to get the the the exclusive then but just can you tell me the questions because i just want
[10:23] to make sure i'm not going to have any yes i mean i i'm aware that i don't have any clinic but i
[10:29] don't know the questions that you are asking so i just want to make sure because i need it i i see
[10:34] here your email is sophia royo gmail.com i will send you the price for the six months for the base
[10:45] and also i will send you the health questionnaire form to this email and you can check this uh list
[10:52] of the days a list of the question and then you can choose uh what type of insurance you want to
[10:59] conclude and you can answer to our email send me your email and based on these details i will
[11:06] prepare for you a draft contract sent to you for the check if everything okay you can provide the
[11:12] payment and after the payment that we will send you the soft copy of the health insurance form
[11:17] the contract to your email and also we can we have the option send you the hard copy to your address
[11:24] and or you can come to our office and pick up the hard copy if you need this hard copy
[11:30] okay okay and the the the questionnaire that you will send me i can fill it
[11:36] electronically or i need to print it and that because i i just want it's only a question it's
[11:43] not a special form it's the only question in the email i can just do it now okay
[11:49] yes but if you have some answer yes in this case in this case we have the special form
[11:54] first of all you send me your answer for the uh questionary and then if i see your answer yes i
[12:02] forward uh i send your form you i send form to you uh in the pdf okay okay so you will send me
[12:14] now the form and i will reply you in email yes uh after a few minutes you have it in your email okay
[12:21] Thank you so much.
[12:22] Welcome.
[12:23] Bye.
[12:24] Have a nice day.