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Detail hovoru

ID: 1772117045411:ccxmlSession_5847397

Základní informace

Datum a čas
Čt 26.02.2026 15:44
Směr hovoru
odchozí
Volající → Volaný
+420225354953 → +420776134524
Připojené číslo
+420776134524
Agent
Demeter Zsila (215)
Jazyk
en
Délka hovoru
02:14
Celkový čas
02:25
hiff PVZP
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:03] Hello.
[00:03] Hello, good afternoon.
[00:06] Good afternoon.
[00:07] This is Demeter Insurance Company, PVZP.
[00:10] It is regarding health insurance for foreigners.
[00:12] Okay.
[00:13] I'm calling you from online department based on your calculation,
[00:17] which I see under your phone number.
[00:19] It is under the name Sina for student.
[00:23] Yes, Sina, hello.
[00:23] Oh, thank you very much.
[00:25] And I would be glad to assist you and provide you with information
[00:28] what we can offer you based on the data in your calculation
[00:32] in case if you have some questions.
[00:34] I would be glad to assist you with all your questions regarding health insurance.
[00:37] And also, I have sent you your email price offer for 12 months
[00:41] for comprehensive health insurance.
[00:44] Have you received email from outside?
[00:47] How much is it?
[00:48] It is for 18,540 checkrons.
[00:53] It is exclusive type of comprehensive health insurance,
[00:56] which is our best product,
[00:58] which is similar to the public health insurance.
[01:01] I see now.
[01:03] Sorry, I can't afford that.
[01:06] Oh, actually, it's okay.
[01:08] It's okay.
[01:09] I will make a note in our system in case if it will be relevant for you.
[01:13] For example, in the future, you can always contact us via email or by phone as you prefer.
[01:18] And I'll be glad to assist you.
[01:20] Thank you.
[01:22] Thank you, too.
[01:23] Thank you for your time.
[01:24] Do you have any additional questions at the moment?
[01:26] No, no.
[01:28] Okay.
[01:29] Thank you once again for your time.
[01:30] Is it possible to pay in installments or anything, no?
[01:32] Come again, please.
[01:36] Is it possible to pay in installments or any other payment management?
[01:40] I don't hear you properly.
[01:43] I apologize.
[01:44] Could you please repeat your question?
[01:46] Is it possible to pay the amount in installments, like some installment plan?
[01:53] Oh, unfortunately, we can't split this, let's say, payment monthly.
[01:58] It will be needed to pay it once for all periods, the full price.
[02:02] Oh, yeah, the full price.
[02:04] Oh, okay.
[02:04] Thank you.
[02:05] You're welcome.
[02:07] Thank you, too.
[02:07] And have a nice day.
[02:08] Have a nice day.
[02:09] Goodbye.
[02:10] Thank you for your time, too.
[02:10] Goodbye.
[02:11] Goodbye.