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Detail hovoru

ID: 1772108209422:ccxmlSession_5789546

Základní informace

Datum a čas
Čt 26.02.2026 13:16
Směr hovoru
odchozí
Volající → Volaný
+420225354938 → +420739622023
Připojené číslo
+420739622023
Agent
Viktoriia Chuvakova (214)
Jazyk
en
Délka hovoru
02:25
Celkový čas
02:41
hiff Slavia
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:02] Hello. Hello. Hello. Insurance company Slavia. My name is Ekaterina Dvakova. I'm calling you based on your calculation insurance for two months for students in Czech Republic. Is that correct?
[00:12] Yes, that's right. You're calling from Slavia?
[00:16] Yes, exactly.
[00:17] Oh, okay, okay, okay.
[00:18] I would like to ask you, as I see it, you need it for two months. Which type of insurance would be suitable for your needs? Is that a basic insurance or comprehensive?
[00:33] Basic.
[00:33] The most basic one, yes?
[00:37] Not emergency, but like basic full insurance, which I can use for my visa-related stuff, essentially.
[00:44] I see. In that case, I could offer you our comprehensive health insurance. Price for two months for this with a discount from my site would be 3,190 checkouts. And this insurance will be similar to the public one.
[01:04] Checkups with doctors, prescribed medicine, hospitalization, emergency dental treatment, operations, which are related to new health issues, which will appear after concluding the contract. Limit for each insurance event is 400,000 euros, which fully meets requirements of embassy or Ministry of Interior.
[01:25] Okay, okay, nice. I just have one doubt. In your network, you have a lot of English doctors.
[01:36] Right, because I can't speak Czech, which is why I prefer going with an insurance company that has more English-speaking doctors.
[01:42] We have a list of contract facilities, and in this list, exactly mentioned the language skills. Some of the doctors speak English, so it is actually mentioned in this list.
[01:57] I could send you the PDF to the email, so you could check it yourself. And, for example, we could contact each other.
[02:05] Probably, for example, tomorrow, and double-check what would be your decision, if that's okay.
[02:11] Yes, yes, that's fine. That's perfect. Thank you.
[02:13] Okay, excellent. So, I'm sending you information, and we'll be waiting for your response.
[02:17] Oh, thank you. Thank you so much for calling.
[02:19] Thank you for your time. Thank you. Have a nice day.
[02:21] Thank you. Bye.