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Detail hovoru

ID: 1772101798813:ccxmlSession_5753758

Základní informace

Datum a čas
Čt 26.02.2026 11:29
Směr hovoru
odchozí
Volající → Volaný
+420225354977 → +420737209264
Připojené číslo
+420737209264
Agent
Viktoriia Chuvakova (214)
Jazyk
en
Délka hovoru
01:42
Celkový čas
01:57
hiff SV
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:01] Hello, insurance company České pojištění, partner of SV insurance company.
[00:08] Yes, yes, ma'am.
[00:09] Hello, it's Victoria. If you have few minutes to speak, if I'm not interrupting.
[00:13] Yes, yes, now we can speak.
[00:16] I was trying to check with you. I have received your e-mail regarding insurance for Uma Rani, yes?
[00:24] Yes, yes.
[00:25] So I would like to ask you if this contract is still relevant for you, if I could help you with this.
[00:32] Okay. I think you have sent a contract also, right? Or not yet, of some 59,000, right?
[00:40] Yes, yes. We have sent you the draft contract, but there is a passport number, like incorrect.
[00:48] So I was just...
[00:49] Yeah, I have to do it. Okay.
[00:52] So I was just trying if I could send you the new draft contract with the correct information,
[00:57] so you could pay for this, if that's okay.
[00:59] Okay. And the price is the same, right? Only the passport number is not correct.
[01:02] Correct, right?
[01:03] Yes, price is the same which you have seen. It has not been changed.
[01:08] Just I will need you to update the passport number.
[01:11] You could spell, like share it now, or you could send via e-mail. Both are sufficient.
[01:16] Okay. Can I send you an e-mail? I was driving right now. I just need to check it.
[01:19] Yes, sure, sure.
[01:20] And tell me one thing. This is the complex one, right? Which is needed for the long-term residence, right?
[01:26] Yes. Comprehensive insurance, which only meets the requirements. Exactly.
[01:29] Perfect, perfect. So I'm okay with everything. So later.
[01:32] Okay. So let me just reach my office, and I will reply with the passport copy on that e-mail.
[01:37] Okay. I will be waiting. Thank you. Thank you. Have a nice day.
[01:41] Thank you. Thank you. Bye-bye.