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Detail hovoru

ID: 1772095895299:ccxmlSession_5715462

Základní informace

Datum a čas
Čt 26.02.2026 09:51
Směr hovoru
příchozí
Volající → Volaný
+420775836540 → +420225354940
Připojené číslo
208
Agent
Vladyslava Schevchuk (208)
Jazyk
en
Délka hovoru
03:55
Celkový čas
04:26
hiff PVZP
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:00] Hello, it's the PVCP Insurance Company. My name is Vyacheslava. How can I help you?
[00:04] Hi there. I would like to find out the price for insurance for international students for 17 months.
[00:13] Okay, for 17 months. Do you have some information for the Minister of Interior? What type of insurance do you need?
[00:22] Well, I'm applying for a prolonging of my long-term residence permit with the intention of studying.
[00:33] So, like, I know that I already have insurance with you, which expires today, and I just would like to prolong it.
[00:43] So, I hope that answers your question.
[00:45] Okay, in our system, I see that now you have the basic health insurance. This type of insurance covers only emergency cases.
[00:54] Do you want the same one?
[00:57] Yes. I mean, I just want, like, whatever meets the requirements of application for visa, and I believe this was the one.
[01:05] So, yeah, the one I have now. That's the one.
[01:08] I would like to prolong.
[01:09] Okay. You have the basic health insurance standard. Usually, for applying for a visa, a foreign citizen who lives in Czech Republic more than 19 days needs a comprehensive health insurance.
[01:21] If you want, I can send you the price for the basic health insurance and also for the comprehensive health insurance for a student tariff,
[01:28] and then you can answer to our email and choose what type of insurance you want to conclude.
[01:35] Yeah, sure. So, now I have the basic one.
[01:40] But for, you say, for the application of visa, usually you need the comprehensive one, right?
[01:45] Yes, right.
[01:46] Well, I was applying with this insurance last time, and I was approved with my visa, so I hope that, yeah.
[01:54] Okay. In this case, I can prepare for you a new draft contract right now, but I have your dates in our system.
[02:02] Maybe you have a new passport number, or maybe you have a new address here in Czech Republic?
[02:08] No, it's the same.
[02:10] In this case, I can prepare.
[02:13] I can prepare for you a draft contract, send to you for the check.
[02:18] If everything's okay, you can make the payment.
[02:19] And after the payment, we will send you the soft copy of the contract to your email.
[02:24] And just a second, please. I prepared the price for you.
[02:28] Yes, you could let me know what the price will be for 17 months. That would be helpful.
[02:35] The price for the 17 months is 6,895 crowns.
[02:45] Sorry, could you repeat that, please? 6,000...
[02:50] 6,895 crowns.
[02:51] Okay. Sounds good. That's for 17 months, right?
[02:59] Yes, for the 17 months.
[03:01] Okay. Yeah, sure. I would like to prolong it, so if it's possible to do online, because I'm not sure if I can come by in person today.
[03:10] Okay, sure. I will prepare for you a draft contract and send to you for the check.
[03:16] If everything's okay, please provide the payment, and after the payment, we will send you the soft copy to your email.
[03:22] Okay. And I can pay with my card there, right?
[03:24] Yeah, sure.
[03:25] Okay.
[03:26] Okay. I think it will take me, like, maybe an hour and 20 minutes, because I need to just, you know, cash in my card, but I will... Yeah. Okay.
[03:33] Sure. You have a time today. You have insurance, and I will prepare for you a new contract from tomorrow.
[03:40] Yes, yes. For 17 months.
[03:43] But you need to pay today until midnight.
[03:45] Okay. Yes, yes. I will do that.
[03:48] Okay. Thank you for calling.
[03:50] Thank you. Okay. Have a good day. Bye-bye.
[03:52] Bye. Have a nice day.
[03:53] Have a nice day.
[03:53] You too.