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Detail hovoru

ID: 1772093435200:ccxmlSession_5701163

Základní informace

Datum a čas
Čt 26.02.2026 09:10
Směr hovoru
odchozí
Volající → Volaný
+420225354942 → +821097782904
Připojené číslo
+821097782904
Agent
Anton Harasiuta (204)
Jazyk
en
Délka hovoru
02:06
Celkový čas
02:27
hiff PVZP
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:03] Hello, Health Insurance Company, PVZP. My name is Anton.
[00:07] I'm calling you regarding your request to insure 18 hours. The page has about 3 months of insurance for foreigners in Czech Republic. Is this correct?
[00:14] Yes, it is.
[00:16] Okay, thank you. I see that you also have purchased insurance for the same man, for the same name, but for basic health insurance on 24th of February with a starting date from tomorrow.
[00:35] So, do you want to extend this policy or you want to upgrade it to a comprehensive one?
[00:38] Sorry, I didn't hear you.
[00:46] Hello, sorry, I hear you badly. Can you please repeat?
[00:57] Yeah, yeah, hello?
[00:59] Yes, hello.
[01:00] Hello?
[01:01] Yeah, I don't want to upgrade it. I don't want to upgrade it.
[01:04] You want to upgrade it?
[01:06] No, I don't. I don't want to upgrade it.
[01:10] Okay, so you just calculated new price or... Okay, okay. So, how can I help you?
[01:21] It's a moment with insurance for you.
[01:23] What do you mean? What do you mean? How can you help me?
[01:29] So, because you made new request. Yes, you made new request today and I'm calling you based on your request.
[01:35] No, no, I didn't make a request for you because the Czech embassy in Korea, they made a request for you because to verify whether this insurance program is correct or not to get the visa ticket.
[01:55] Okay, and you will be sufficient with this previous contract which you made?
[01:58] Yeah, yeah, yeah.
[02:00] Okay, thank you for information. Have a good day. Bye.
[02:03] Okay, thank you. Bye-bye.