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Detail hovoru

ID: 1772089945825:ccxmlSession_5676910

Základní informace

Datum a čas
Čt 26.02.2026 08:12
Směr hovoru
odchozí
Volající → Volaný
+420225354942 → +420606611983
Připojené číslo
+420606611983
Agent
Anton Harasiuta (204)
Jazyk
en
Délka hovoru
03:09
Celkový čas
03:27
hiff PVZP
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:01] Hi, good day. My name is Anton. I am calling you regarding your request which you made in our web page about the health insurance for foreigners in Czech Republic.
[00:21] I see that you calculated insurance for two years for a person 70 years old.
[00:28] May I ask you if you are still interested in our service? May I help you with this? Do you have any questions?
[00:34] No, not at the moment. I was just checking the price, but at least I felt like it's too much.
[00:45] Okay, understood. And you're asking is this insurance for insurance person in a year 70 years old, correct?
[00:54] Yes, yes.
[00:55] Okay, because our price is based on age group of insurance person.
[01:03] And we have a last group is 70 years and more.
[01:07] So, but we have two products, insurance plus and exclusive.
[01:12] When the main difference between these products is that insurance plus can be concluded immediately.
[01:17] But this insurance doesn't cover pre-existing condition.
[01:20] When insurance exclusive work without any exclusions in coverage is the best type of coverage.
[01:25] And also it can be cheaper than insurance plus.
[01:28] So, I see that we already sent you email with offer.
[01:34] So, in case if you will be interested in our service, just reply.
[01:38] Definitely, definitely.
[01:40] And so, the exclusive one you are saying is with the pre-existing condition, right?
[01:48] Yes, exclusive work will cover pre-existing condition.
[01:53] Okay, okay.
[01:54] And if, because of course like my mom is perfectly healthy, so she doesn't have anything.
[02:02] But still I may, like because the exclusive is cheaper.
[02:06] If I want, I can go with that.
[02:08] But do you need any doctor certificate or anything like when I have to conclude?
[02:15] Like is it something I have to say?
[02:17] No, for concluding this insurance or starting process of concluding,
[02:21] we will need answer to the health questionnaire form.
[02:24] And based on this answer, we will contact you regarding next steps.
[02:29] In case if all answers will be no, we can conclude insurance exclusive immediately.
[02:35] Okay.
[02:36] Okay, great.
[02:38] Fine.
[02:39] Thank you.
[02:40] Thank you for calling.
[02:41] Yeah, right now I am just looking at some other affordable options.
[02:45] Yeah, understood.
[02:45] But if, but I have this in my mind, like if nothing works out, then of course,
[02:51] BVZP I know is the best.
[02:53] I will go with that.
[02:55] Yeah, yeah, yeah.
[02:55] Sure.
[02:56] Sure.
[02:56] Okay, thank you.
[02:58] So, please check email with the offer and just reply to email.
[03:02] We will help you with it.
[03:03] Sure, sure.
[03:04] Thank you, thank you.
[03:05] Have a nice day.
[03:05] Thank you.
[03:06] You too.
[03:06] Bye.