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Detail hovoru

ID: 1772032411634:ccxmlSession_5667083

Základní informace

Datum a čas
St 25.02.2026 16:13
Směr hovoru
odchozí
Volající → Volaný
+420225354907 → +420608887955
Připojené číslo
+420608887955
Agent
Viktoriia Chuvakova (214)
Jazyk
en
Délka hovoru
10:23
Celkový čas
10:37
hiff ČePo
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:00] Hello. Hello. Hello. Insurance company České pojštění. My name is Ekaterina Čváková. I'm calling you based on your calculation insurance for one month for students in Czech Republic.
[00:11] Yes. As I see that you need it for one month, may I ask you which type of insurance would you prefer for this duration? Is that the basic type which is similar to travel insurance or the comprehensive insurance which is similar to public health insurance?
[00:31] I mean, maybe you can help me because I need the insurance just to buy medication. I have the prescription. I come from Bulgaria. I'm an international student. I have a prescription in Bulgarian which here in the pharmacy they don't, they say I need a Czech one.
[00:52] And when I went to the doctor, they told me you need to pay us a lot of money, like a thousand crowns or something. And the other option was to make a Czech health insurance.
[01:02] And I wanted to go through with this option. So possibly the cheapest maybe just in order to get the, I don't know, they have to test me and to make a meeting and to give me the prescription.
[01:17] Well, actually in case if you are interested in the cheapest option, it would be the basic insurance type, but this insurance will not cover the prescribed medication or any treatment.
[01:32] And you want this exam or this internal checkup? Would it be possible for you to go through with this checkup?
[01:32] Yeah, I had no problem with the payment of the medication. I had problem with the payment of the exam because I just need the prescription and the recipe.
[01:46] And they don't, they don't want to give it to me without making the exam on me first. Now they have to see what's wrong and for them, they have to prove it to themselves, you know.
[01:59] And you want this exam or this internal checkup?
[02:04] Yes, it will be covered by the company.
[02:05] Yes, yes, it will be. My idea was for this to be covered by the health insurance.
[02:12] Yes, so that is what is important point regarding that. In case if you would like to visit doctor, get some prescription or have maybe further checkups with this doctor for the illness or health issue which you had before, conclude the insurance.
[02:31] Okay.
[02:34] So this is a comprehensive health insurance package which we could offer you which will be sufficient for your needs. It is comprehensive health insurance exclusive from PVZP insurance company as this insurance is maximum similar to public health insurance and covers as well new health issues and pre-existing health conditions.
[02:52] We offer it for minimum period which is four months, not one month. The price standard one is 6,780.
[03:04] So it is a very good price.
[03:05] Okay.
[03:06] So we will send you the insurance.
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