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Detail hovoru

ID: 1772032290092:ccxmlSession_5666414

Základní informace

Datum a čas
St 25.02.2026 16:11
Směr hovoru
odchozí
Volající → Volaný
+420225354972 → +31687604044
Připojené číslo
+31687604044
Agent
Milena Hrycka (218)
Jazyk
en
Délka hovoru
03:28
Celkový čas
03:46
hiff Slavia
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:02] Hello? Hello. I'm calling your health insurance company
[00:07] Slavia from Czech Republic. Oh, yes. Hi. How are you?
[00:11] Thank you. I'm fine. And you? Yeah, I'm good. Thank you.
[00:15] Thank you. So, I see that you had interest in health insurance
[00:20] for five months. Is that right? That's correct.
[00:24] Yes.
[00:24] Yes. But it would also be for
[00:31] my daughter, who is, well,
[00:36] she's three months old. Three months old.
[00:40] Okay. In that case, I can check
[00:48] the price. I can send you
[00:54] the price for how long? It's for five months, yes?
[00:57] Okay. So, you're interested in comprehensive type
[01:02] of insurance, I think, for your daughter. Yeah, I think
[01:07] I'm in the full one.
[01:08] I think, yeah, because the comprehensive one,
[01:14] does it also include just kind of general doctor check-ups, or?
[01:17] Yes, check-ups with doctors, prescribed medicine, hospitalization.
[01:22] Oh, yeah. Yeah, I think the kind of the full...
[01:28] This type is very similar to public health insurance, but
[01:32] not covering pre-existing conditions, like chronic illness and
[01:36] injuries and another. Okay, so I sent you this price offer
[01:39] to your email, and the cost...
[01:42] Yes.
[01:43] For five months, it will be 8,360 Czech Kronos, and if you
[01:49] are interested, you can answer in this email and send all
[01:52] details, and, or you can call me if you will find some
[01:57] information.
[01:58] Oh, true. Okay, and is that for me and my child, or is it
[02:03] just for me?
[02:04] Just for your child. It cannot be for you and for your
[02:12] child. It cannot be just for you or for your child.
[02:16] Okay, okay, okay.
[02:20] Did you...
[02:21] Are you interested in insurance and for yourself?
[02:25] For me, I mean, I want an insurance for me and an
[02:30] insurance for my child.
[02:31] Okay, so you are 32 years old?
[02:35] Yeah.
[02:36] 32, okay. So, and I send you the price offer for your age
[02:40] category, too, okay?
[02:43] Okay.
[02:44] To your email. So, the first email was with the price for
[02:48] your child, and the next email will be with the price for you.
[02:52] Okay.
[02:53] Okay.
[02:55] And actually, it will be enough just to reply me and send all
[03:00] details, and you can ask all questions, what you're
[03:06] interested in, or you can call me.
[03:07] Okay.
[03:09] Okay, maybe now you have some additional questions?
[03:13] No, for now I'm good, thank you.
[03:16] Okay, thank you so much, and in this case, I'll be waiting for
[03:20] your answering, okay?
[03:21] Okay, bye.
[03:23] Bye, I wish you a good day. Bye.
[03:26] Yep, bye.