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Detail hovoru

ID: 1771854349821:ccxmlSession_5230829

Základní informace

Datum a čas
Po 23.02.2026 14:45
Směr hovoru
příchozí
Volající → Volaný
+420608286853 → +420225354940
Připojené číslo
208
Agent
Vladyslava Schevchuk (208)
Jazyk
en
Délka hovoru
03:44
Celkový čas
04:20
hiff PVZP
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:00] Hello, it's a VVP insurance company.
[00:03] My name is Lodislava.
[00:03] How can I help you?
[00:04] Hello, I have a question.
[00:07] Although I'm just an EU passport holder that moved to Prague and I already live here,
[00:16] but since there are still issues with my VVP regular insurance,
[00:22] I want to do a commercial insurance for a few months until it's resolved.
[00:28] The question is if you have packages that are suitable for this situation.
[00:32] We are a commercial health insurance company, VVP.
[00:37] We can propose you the commercial health insurance for a short residence here.
[00:47] I see that.
[00:49] For example, if I want for three months until we'll be able to move to the regular public one,
[00:56] is it possible you have something like this?
[00:58] Yes, we can propose you insurance for...
[01:02] For example, for the comprehensive health insurance,
[01:04] this type of insurance covers all medical care here in the Czech Republic.
[01:07] We can propose you this insurance for one and more months.
[01:13] I see.
[01:15] Okay, so I see that I can do it online.
[01:18] Is it right?
[01:21] Yes, you can do it online.
[01:23] Or another way, I can send you all information about concluding this insurance to your email.
[01:30] I see here that you previously made a calculation.
[01:34] Yes, yes, I accept all of it.
[01:36] Also, my colleague Victoria already sent you information to your email.
[01:41] You can answer to Victoria and Victoria can help you with the concluding insurance.
[01:46] You send the dates, like name, surname, date of birth and another and send to Victoria.
[01:51] Victoria prepare for you a draft contract, send to you for the check.
[01:54] If everything is okay, you can make a payment.
[01:57] And after the payment, we will send you the soft copy of the contract to your email.
[02:01] I see, that's clear.
[02:04] Just a question.
[02:05] Because I see that they ask there the purpose of your stay.
[02:09] So if, for example, I'm looking for business opportunities, having meetings, but I still
[02:14] don't have a proper job, let's say like this, what should I fill in there, work or tourism?
[02:22] We have work and tourism, but tourism, we mean like another.
[02:30] Another thing, yeah, because I have a EU passport.
[02:38] So anyway, I can be here and looking for, so it's not tourism, it's more of a work, I would say.
[02:46] I understand, but tourism, it's like another, another type of stay here in Czech Republic.
[02:53] I see, so I need to fill in work, in that case.
[02:59] Yes, you can fill the work, it's only for the insurance company, it's not for the Ministry of Interior or another institution.
[03:07] Oh, so it's not about the registration stuff.
[03:10] I understand.
[03:11] Okay, I understand.
[03:13] Okay, so I will check it again, and if I see that I filled it correctly, I will just send in the email that I already sent more details for the registration.
[03:24] Please answer to Victoria, and Victoria can help you.
[03:26] You need to only send the information about your dates, and Victoria use your dates and prepare for your draft contract.
[03:37] Okay, okay, that sounds good.
[03:40] Okay, thank you very much.
[03:41] welcome bye have a nice day