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Detail hovoru

ID: 1771838625810:ccxmlSession_5110192

Základní informace

Datum a čas
Po 23.02.2026 10:23
Směr hovoru
odchozí
Volající → Volaný
+420225354942 → +420799013450
Připojené číslo
+420799013450
Agent
Anton Harasiuta (204)
Jazyk
en
Délka hovoru
00:59
Celkový čas
01:06
hiff PVZP
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:01] Good morning, Naila speaking.
[00:02] Hello, health insurance company, PVZP.
[00:04] My name is Anton.
[00:05] Yes, hello.
[00:07] Hello, I'm calling you regarding health insurance,
[00:11] which we conclude for name Naila Sarai.
[00:14] So I'm calling to Nikola Lukashkova.
[00:17] For what insurance, sorry?
[00:22] Health insurance?
[00:23] Yes, health insurance.
[00:24] But I tried to call to Nikola Lukashkova.
[00:27] Yes.
[00:28] So you're Ms. Lukashkova?
[00:30] No, I am Naila.
[00:33] Yeah, we communicate with you regarding health insurance.
[00:37] Sorry, I...
[00:38] For my mom, right?
[00:39] Yes, exactly.
[00:41] So I tried to contact Ms. Lukashkova regarding this insurance.
[00:46] Sorry, sorry, I misclicked.
[00:49] It's okay.
[00:51] I called wrong number.
[00:51] You have her number, right?
[00:52] Yeah, I have number, sorry, but I called wrong number.
[00:56] Have a good day, bye.
[00:57] Thank you, you too, bye.