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Detail hovoru

ID: 1771583557871:ccxmlSession_4913686

Základní informace

Datum a čas
Pá 20.02.2026 11:32
Směr hovoru
příchozí
Volající → Volaný
+420601552928 → +420225354940
Připojené číslo
208
Agent
Vladyslava Schevchuk (208)
Jazyk
en
Délka hovoru
00:44
Celkový čas
01:39
hiff PVZP
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:00] Hello, it's a PVCP insurance company.
[00:02] My name is Vladislava.
[00:03] How can I help you?
[00:04] Hi, I just bought an insurance for my mother
[00:08] and I received this confirmation of payment in my email.
[00:14] But I don't see, like, for example, the card.
[00:18] So, you know, every, like, policy number.
[00:20] I understand.
[00:21] Okay, just a second, please.
[00:23] I tried to find your contract.
[00:24] If I use your phone number, I see the calculation
[00:29] and I also see the contract.
[00:31] I will send you the soft copy of the contract to your email right now.
[00:36] I see your payment here.
[00:37] Perfect. Thank you so much.
[00:39] Thank you for calling.
[00:40] Bye. Have a nice day.
[00:42] You too. Bye-bye.
[00:43] Thank you.