[00:01] Hello, this is Demeter, insurance company PVZP. How can I assist you? [00:16] Hello, can you hear me? I don't hear you properly, sorry. Could you please repeat it? [00:25] Yes, I'm seeing that I've seen your email about the proposal for the new insurance [00:31] and the payment that MESI should make. I have just one question that I wanted to ask. [00:37] Yes, please. So, the contracts, I remember, I don't remember [00:42] how last year I did it, because I sent to the Ministry of Interior. So, this one, the [00:51] soft copy, is it something that we can send to them directly, or we are going to send [00:57] it by post, like how the contracts will be sent to us? [01:02] Thank you very much for this information. Could you please just confirm, I see in our [01:07] system Comprehensive Health Insurance Titles. [01:09] Okay. [01:09] Yes. So, Comprehensive Health Insurance Titles, that is, Comprehensive Health Insurance Titles, [01:13] it is Draft Contract for two years, under the name MESI, Ardo Kansah, is it correct? [01:17] Yes, that's correct. [01:19] So, in that case, once we receive your payment, we can send all the documents by post, it [01:26] is free of charge option, we can send it the fastest option, D+1, within one working day. [01:35] You should receive all the documents. [01:37] Or it will be possible to pick them up at our office in Prague, in case, if it will [01:40] be needed to submit these documents. So, after payment, once we receive your payment, [01:46] we will send all the soft copies, insurance card, insurance policy, and insurance certificate [01:53] to your email, and it will be sufficient just to print in color, and submit them to the [01:58] Czech Embassy. In case, if it will be needed to have originals, so, kindly, we recommend [02:06] just to double check, if it will be sufficient, in your case, to print it in color, this soft [02:13] copy is printed in color, or it will be needed to have originals. [02:17] Okay, I'll check that, if the soft copy, because I remember, the one we submitted to Ghana, [02:25] we submitted a soft copy in color. [02:27] Yes, as a rule, it is sufficient to print in color, but just for sure, in order [02:33] to avoid possible, let's say, misunderstandings, so, we always recommend to double check this [02:38] information. [02:39] Okay. [02:40] Just for sure. [02:42] So, I'll call the immigration, and double check with them. But I'll make the point, [02:45] the payments, later by Monday, we'll make the payments. [02:49] Yes, of course. So, the link for payment is valid until 10th of March, so you can proceed [02:55] with the payment at your convenience, and once you receive your payment, we will send [02:58] you immediately all the documents. [03:01] Okay, okay. And last question. I see that there is pregnancy coverage, which is also [03:08] starting from the 3rd of July. So, does it mean that the coverage would be from 1st of [03:16] July? [03:17] No, the insurance expires. [03:19] So, just a second, please. Let's check it. I see in this draft, regarding coverage of [03:27] pregnancy-related cases and childbirths, so we have waiting periods. The first one, it [03:31] is from the 1st of July, 2026. All pregnancy-related cases, like ultrasounds, checkups with the [03:42] gynecologist, screenings, will be covered. But after this date, after the 1st of July, [03:51] this is the first waiting period. And childbirths will be covered after the 1st of December, [03:57] 2026. So, this is an important thing. So, kindly pay attention in case of pregnancy [04:05] to these waiting periods. [04:08] Okay. My wife, she gave birth yesterday, so I don't think that will be an issue. We're [04:15] covered by the previous one. So, what I'll ask her now is that, which means that assuming [04:20] that she gets pregnant, let's say, 2020, which means that she's pregnant, let's say, 2020, [04:25] 25 January, she's covered, so the insurance runs out. That's what I wanted to know. [04:32] Mm-hmm. So, just a second, please. I'll try to check it. Could you please just confirm, [04:43] I suppose, has a valid policy with us? [04:50] Yes, she has a valid policy result, valid policy with you. [04:55] Okay. I'll try to find it. Maybe, do you have a policy number under this phone number? Unfortunately, [05:02] I don't see it. [05:05] Okay. Let's check. I'll try to check it through your email. [05:22] Yeah. [05:25] And could you please let me know, so the pregnancy has already occurred, or just... [05:38] Yeah. No. [05:39] She actually gave birth yesterday, so the pregnancy was within the period of the insurance, [05:47] and she gave birth yesterday, so there's no issue with that. What I was asking is that, [05:52] in case she gets pregnant, let's say, again, in January, 2020... [05:57] Mm-hmm. [05:59] ...what's the policy cover here, up to the time the policy would end? [06:03] Mm-hmm. Just a second, please. So, I see this policy, current policy. So, it is comprehensive [06:20] health insurance exclusive type for 12 months, with the date of commencement from the 1st [06:26] of April, and the expiration date, the end of March, 2026. So, in that case, with this [06:36] current insurance policy, all pregnancy-related cases and childbirths are covered. So, the [06:41] policy will be covered, regarding the new policy. So, it will be needed to pay attention [06:51] to these new waiting periods from the date of commencement of this new policy. So, it [06:59] will be possible to have these insurance events covered, but only after these waiting periods, [07:06] the 1st of July... [07:07] Okay. [07:08] ...and the 1st of December. [07:11] Okay. [07:12] And... [07:13] Yes. And also, it is important... [07:15] Okay. [07:16] ...always to contact the system service. We always recommend to contact them and verify [07:21] information. For example, in case if it will be needed to find a doctor or medical facility, [07:27] kindly contact them, verify this information, and they will inform you regarding possibility. [07:32] So, it will be the best way to use this insurance properly, always to contact this assistance [07:38] service... [07:39] Okay. [07:40] ...via email or by phone, if you prefer. [07:41] Okay. That's fine. That's fine. That's fine. Okay. So, I think that's my... [07:47] Yes. Yes. In case if it will be needed to, for example, just to upgrade this standard [07:52] type with waiting periods to the special type for pregnancy, which named newborn, without [08:00] waiting periods, it will be possible to do, and it will be sufficient just to contact [08:04] us. [08:06] Okay. [08:06] And just information for you, in case if it will be needed to have this special type, [08:11] with which it is possible to have covered the newborn child. [08:17] Okay. [08:18] Newborn baby. Until discharged from the maternity hospital. Because this type of insurance, [08:24] like standard type, covered childbirth, but without coverage for newborn baby. So, this [08:30] is important thing. [08:32] Okay. Okay. That's fine. That's fine. That's fine. [08:36] Okay. Do you have any additional questions at the moment? [08:39] No. [08:40] Or everything is in order? [08:41] Everything is in order. [08:42] Okay. So, thank you very much for your call. [08:45] Thank you. [08:46] Okay. Have a nice day. Goodbye. [08:47] Bye. [08:48] Bye.