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Detail hovoru

ID: 1763131718893:ccxmlSession_80365747

Základní informace

Datum a čas
Pá 14.11.2025 15:48
Směr hovoru
příchozí
Volající → Volaný
+420734426653 → +420225354970
Připojené číslo
205
Agent
Andrii Portnov (205)
Jazyk
en
Délka hovoru
03:42
Celkový čas
03:56
hiff Slavia
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:01] Good day, Andriy Vartan is calling from Slavia. What can I do for you?
[00:04] Good day. You told me to send the information and you will send the contract.
[00:12] Oh, hello. You have applied insurance with our company?
[00:17] Yeah, you contacted me.
[00:22] Oh, yeah, we have speak today.
[00:25] So I sent the email.
[00:28] I don't receive your email.
[00:31] I sent it.
[00:32] Ah, sorry, sorry. It's updated. And now I will see. You have sent your personal information.
[00:38] Yeah, I think someone also from your company has contacted. It's like a woman or lady.
[00:45] So I'm confused which one. Would someone also contact with me?
[00:51] Aha, okay. Let me see. Bram Saad, you're from Egypt, yeah?
[01:00] Yeah, yeah, you have sent your personal information.
[01:04] Wait, wait, wait, please. Give me a moment.
[01:07] Third wallet until...
[01:12] Ah, but you don't send information about date of passport issue.
[01:20] I sent, I sent one minute.
[01:24] Now I open this and this information...
[01:28] Let me check. Okay, one minute, I will...
[01:34] Passport issue, Andriy, passport...
[01:39] You send me passport quality until, but when you have like starting date of passport issue, don't send me.
[01:47] Okay, one minute.
[01:49] You can told me and...
[01:51] Okay, 12.
[01:54] 12 of May...
[01:56] May 2019.
[01:59] Ah, wait a moment, please.
[02:01] Okay.
[02:03] 12 of May, 12.05, 2019.
[02:07] 19, yeah.
[02:09] Yeah.
[02:09] Passport for six years, yeah?
[02:11] Yeah.
[02:13] And all information will be good.
[02:16] And please wait two minutes and I will send you contract.
[02:19] Okay, so this offer for 14...
[02:24] For 14 months, yeah.
[02:25] And you want to apply standard comprehensive health insurance.
[02:28] Yeah?
[02:29] Yeah, if they will accept the manager of insurance, it's okay.
[02:33] Anything if they accept it, yeah.
[02:36] Yeah, yeah, yeah.
[02:38] You have another options, but another options more expensive.
[02:42] And I'll also accept it.
[02:44] But if this offer, they will accept it, it's okay.
[02:48] Okay, you want cheapest options?
[02:50] Yeah, the cheap option, yeah.
[02:52] Yeah, I understand, it's okay, okay.
[02:54] I will prepare for you.
[02:55] Okay.
[02:57] I wish you good day.
[02:59] Goodbye, please wait two minutes and you will see contract after.
[03:02] Okay, and if you want send also like QR or how can I...
[03:08] You have, when I have send it to you contract after,
[03:11] you will see QR code for bank transfer and you have a link for payment.
[03:19] With this link, you can pay with card.
[03:22] Okay, so I need to start from tomorrow because it will expire from today.
[03:27] When we receive your money in our account, system automatically will send you insurance.
[03:33] There's no comments to you anymore, final level.
[03:35] Okay, okay, thank you, the queen.
[03:38] You're welcome, I wish you good day.
[03:39] Bye-bye.
[03:40] You too, watch.