[00:02] - Hello. [00:03] - Hello. [00:04] My name is Andrew Portnom, [00:05] PCP health insurance company. [00:06] Thank you for coming back. [00:09] I'm calling you in morning about health calculation [00:12] for your child, for boys. [00:16] - Yeah, okay. [00:16] - And may I ask you, [00:20] you need this insurance for visa purposes for your child? [00:27] - Yeah, but I need it also to cover, [00:31] I mean, he has some vaccination [00:36] and he will be here. [00:39] I will apply him for a residency. [00:41] So he will be here for about like one year. [00:46] I will later make him in my insurance, which is VZB. [00:52] But during that period, until he has the residency, [00:58] I need to cover the vaccinations, [01:02] I mean, checkups and so on. [01:08] So I really- [01:09] - In comprehensive insurance, [01:10] you will cover everything. [01:12] - Sorry? [01:14] - In comprehensive health insurance, [01:16] you have covered everything. [01:20] - Yeah, I sent an email. [01:25] Did you check that? [01:27] Because I asked it for some information specifically, [01:32] like which VZB insurance plan would be most appropriate [01:38] for infants, the main difference covered between [01:46] the available plans, like what types of medical care [01:53] and vaccinations are included. [01:56] Also whether for the insurance covered mandatory vaccination [02:03] or general periodic GPs, [02:06] is there any GPs like accepting the VZB, [02:10] as well as recommended or provided list for the clinics, [02:17] the embroidery. [02:18] Is there any GPs like that in Prague accepting VZB [02:21] for these services? [02:22] - Uh-huh. [02:23] - I mean, I won't- [02:25] - I don't see a message from your email. [02:29] - I sent an email to info@vzb.cz. [02:32] - Ah, ah. [02:37] - And clearly about VZB's own insurance. [02:40] - Ah, okay, I understand. [02:41] You can wait for their response and they will help you. [02:46] - Okay, okay. [02:48] If you can provide me with this information, [02:50] we can proceed further. [02:52] - Yeah. [02:52] - About coverage, about vaccination, [02:55] I know important vaccination will be covered, [03:00] but additional vaccination probably cannot not cover it. [03:05] I don't know this information. [03:07] And about a list of doctors or medical facilities, [03:12] you can visit our web pages [03:15] and we have map with medical facilities. [03:18] In Prague, it's too much. [03:20] I think you need to find, [03:22] find a doctor or a hospital who works with our company. [03:26] - Yeah, because you know, [03:28] the vaccination is, [03:30] it will be with like a clinic with VZB. [03:34] It will not be in the hospital. [03:37] And yeah, I just need to confirm- [03:41] - Yeah, you must ask this in assistant services [03:47] because I can apply and help you with applying insurance [03:52] or terminate your contract. [03:53] Or prolong your contract. [03:55] But about coverage is detailed questions. [03:58] I don't have information about. [04:00] - Okay. [04:01] So I already sent an email to info@vzb.cz. [04:06] They should reply like within how many days? [04:12] - I don't know. [04:13] Probably they reply, [04:15] but I don't know time when they replied. [04:17] - Okay, okay. [04:19] So yeah, I just need to know more information [04:22] before buying it because it will be for one year. [04:25] So I need to know like what I have, right? [04:30] So. [04:31] - But usually when we send you price offer, [04:36] I have sent it to your price offer [04:40] and this price offer you have in bottom part of email, [04:45] you have information about insurance [04:49] and you can read more information in documents [04:53] like terms and conditions. [04:55] Exclusive or kzpc or information products. [05:01] This is short information about insurance, [05:05] but pro terms and conditions you can read all information [05:09] about our insurance. [05:12] - Yeah, because I need to know like a specific information. [05:16] Maybe it's not mentioned here. [05:20] Yeah, I have read a lot of this, [05:22] but like specific information is not mentioned. [05:27] So I'm just need to. - Mm-hmm. [05:28] I need to confirm that. [05:30] - If you want, I can told you phone number to assist line [05:34] and you can call to this line [05:35] and ask about services, about coverage, vaccination. [05:41] And they will told you what you have covered [05:51] or what it's not covered. [05:54] - Okay, okay, okay. [05:57] So yeah, you can provide me this number local. [06:00] - Okay, okay. [06:01] - And see. [06:02] - Phone number is 296. [06:06] - One second. [06:07] - Mm-hmm. [06:10] - 296. [06:15] - 841. [06:17] - 841. [06:18] - Mm-hmm. [06:21] - And 333. [06:23] Three times three. [06:25] - Yeah, 333. [06:27] - Yeah, yeah, yeah. [06:28] - Okay, okay. [06:32] - Okay, I'll be waiting for your answer. [06:34] And in case of any questions, [06:38] you can always contact me by mail [06:39] or call this phone number and I will help you, okay? [06:42] - Okay, okay, okay. [06:44] Thank you for the call. Have a good day. [06:46] Thank you for your time and I wish you a good day. Bye. [06:47] Bye.