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Detail hovoru

ID: 1763129690133:ccxmlSession_80355709

Základní informace

Datum a čas
Pá 14.11.2025 15:14
Směr hovoru
odchozí
Volající → Volaný
205 → +420724275433
Připojené číslo
+420724275433
Agent
Andrii Portnov (205)
Jazyk
en
Délka hovoru
01:58
Celkový čas
02:03
hiff
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:02] Hello, my name is Andrew Porto, VZP Health Insurance Company.
[00:08] I speak with Ksenia.
[00:09] Okay, Ksenia, I want to ask you if you want to prolong your insurance.
[00:16] I have sent you two price offers for two months and four months.
[00:20] And may I ask you, have you chosen what you needed or not?
[00:26] Yeah, I...
[00:31] Can you speak Russian?
[00:33] Yeah, it doesn't matter.
[00:37] Maybe I will go for four months, whatever the name, the...
[00:47] Exclusive.
[00:48] Yeah, exclusive, if it makes more sense.
[00:52] Okay, if you want, I will prepare the starting date, 16th of November.
[00:58] 16th, no, but maybe 18th, if it's okay, because I think 17th is a public holiday.
[01:08] So my bank...
[01:11] I have an Italian bank account, so it will take some days before you receive the money.
[01:16] Okay, okay.
[01:18] You pay with Revolut, I think, usually.
[01:21] Yeah, but it's Italian Revolut, so it will not...
[01:25] Okay, I understand.
[01:26] Starting date of insurance, 18th of November.
[01:29] Yeah, 18th or...
[01:31] Yeah, or even 19th.
[01:34] I don't know, maybe you know better.
[01:36] Maybe 19th, I recommend it, because before we're waiting so long to receive...
[01:43] Okay?
[01:44] Okay, yep.
[01:45] Okay, we have a deal.
[01:47] Thank you for your time.
[01:48] And I wish you good luck.
[01:49] Thank you.
[01:49] I will send you a contract for four months for you.
[01:52] Have a good one.
[01:54] Yep, thank you.
[01:55] Bye.
[01:55] Goodbye.