[00:05] Hello, my name is Henry Oporto, Slavia Health Insurance Company. [00:07] And I'm calling you regarding a calculation you have made on our website [00:11] about health insurance for men 32 years old for 12 months. [00:16] It's correct? [00:17] Yeah, which company are you talking about? [00:20] Slavia. [00:21] Slavia, okay. [00:23] Okay, may I ask you, are you looking for health insurance for visa purposes, [00:27] like for long-term stay or long-term residence in Czech Republic? [00:30] Yeah, I'm a student here and also I work, [00:34] but now they didn't accept my visa. [00:38] It takes a long time, so I will cover my insurance [00:41] because it will expire tomorrow. [00:44] So I'm looking for one year for me. [00:47] It's better because I covered my insurance like two months. [00:51] Every two months I renew, but it's better for me one year [00:56] because I paid so much. [00:57] So I'm looking for the best offers, yeah. [01:00] Okay, at the moment we have great discounts [01:04] to comprehensive products, 25%, [01:07] and I can offer it. [01:09] I can offer it. [01:10] This is a discount for you. [01:11] And price for 12 months will be 14,950 Czech crowns. [01:16] And we have like one more special discount [01:22] because at the moment we have the same prices, [01:26] like for 12 months, 30 months, and 14 months. [01:29] And I will send you two price offers for 12 months and for 14 months, [01:34] and you will see price will be the same. [01:37] And send to you. [01:38] Okay, you can send it, okay. [01:42] And so on. [01:44] So if you will be ready to purchase our insurance, [01:46] it's enough to just reply me back to my email, [01:49] send me back your personal details, [01:51] like name, surname, date of birth, and another, [01:53] and after I will prepare draft contract for you. [01:55] This contract draft I will send to your email [01:58] with payment links. [01:59] Then you can control this draft, [02:00] and if everything is correct, [02:01] you can pay by card or Bantranze. [02:03] And as soon as payment is done, [02:05] we will send you original documents to your email. [02:07] Is it okay for you? [02:08] Okay, so you will send the comprehensive, right? [02:11] Because I need it for... [02:13] For example, I didn't use it. [02:16] If it was checked, [02:17] because I covered my insurance in the same company before, [02:20] I didn't use it for... [02:21] I understand you. [02:22] Like another foreign office in Czech Republic. [02:25] Yeah, it's like for Brazil. [02:26] For visa, for visa. [02:29] For visa, yeah. [02:30] And I give you the best price what we can offer. [02:32] Lowest price we don't have at the moment. [02:35] Okay, so you send now two prices, right? [02:39] Yeah, yeah, yeah. [02:40] For 12 months and for 14 months, [02:41] and you can see price, [02:43] it will be the same. [02:44] Okay, what is the difference between the first one and the second one? [02:48] And another option is comprehensive health insurance with liability. [02:54] Liability insurance, this is additional option, [02:58] what you can add it to your insurance. [03:03] This insurance covers insurance obligation to compensate for damage, [03:08] as well as liability for damage to health or death [03:11] caused by common activities and civil life. [03:14] Okay. [03:16] So you can buy this, you can not to buy this, [03:20] you can buy standard package of comprehensive health insurance [03:24] and everything will be okay. [03:25] Okay, I think I will buy the first one. [03:28] Okay, you can copy orange text to answer, [03:34] and fill this form and send me back, [03:37] and after I will prepare draft contract for you. [03:39] Okay, so I just take copy and write this... [03:42] Yeah, yeah, with answers about your health, okay? [03:47] With questions, sorry. [03:49] Okay, and you will start from tomorrow, right? [03:53] Because I need it from tomorrow, because it's like... [03:55] If you send me, if you send me now your personal date, [04:00] I will prepare for your contract draft immediately, [04:02] and you can pay, and after payment, [04:05] insurance documents automatically will be sent to you, Emil. [04:08] Okay, okay, thank you so much. [04:12] And I have question, if they accept my visa next month, [04:17] I don't know when. [04:18] So I carry on. [04:19] Can you refund money, or I can't refund this money? [04:23] Okay, information about refund. [04:28] You can go in bottom part of this email, [04:33] and you have product information. [04:35] Ah, this is Czech version. [04:39] Okay, you, of course, you can stop your insurance. [04:49] I can stop and refund the remaining, right? [04:55] For example, if I buy... [04:56] Three or four, five months, I can refund the remaining, right? [05:01] If you have some reason for this, okay? [05:05] My reason, it would be because my work, [05:07] they will cover my insurance. [05:08] Because they don't want to cover my insurance, [05:11] because they told me your visa is not accepted in now. [05:15] Okay, I understand. [05:16] If you switch to public health insurance, [05:19] and employer pay for you to public health insurance, [05:22] this is a reason to cancel your commercial health insurance. [05:25] And... [05:26] Yeah. [05:27] So, like I told you, if you open product information in the mail, [05:32] you see in bottom part of the mail? [05:34] In bottom part, okay. [05:37] You have product information, you see? [05:40] Ah, okay, I see. [05:42] If you open this and go in bottom, bottom, bottom, [05:45] and you have English version about information, [05:49] like how I can terminate the contract. [05:53] Okay, I have two options. [05:55] I have product information, KZ, AKZ, BC. [05:59] Another one? [06:00] Yeah, product information, KZ, PC, yeah. [06:01] Okay, so for this one, because I have like fourth option, [06:06] I have in that BC, like two options. [06:10] Ah, and the PC, this is basic health insurance. [06:12] KZ, PC is comprehensive health insurance. [06:15] Okay, so I will check. [06:17] Okay. [06:18] Thank you. [06:19] Okay, I will read it. [06:21] Ah, in bottom part, if you go in bottom, down, down, down, [06:23] you have English version and one is how can I terminate the contract. [06:29] This is short information. [06:31] About termination and if you want to read more detail it, [06:35] you can open terms and conditions and find information about this. [06:40] But usually, if you want to terminate your contract and if you switch to public health [06:47] insurance, it's not a problem. [06:49] You can contact me and I will help you. [06:51] Okay? [06:52] Okay. [06:53] Thank you for your help. [06:54] Thank you. [06:55] You're welcome. [06:56] You're welcome. [06:58] Okay. [06:59] So I'll be waiting for your answer. [07:00] And in case of any questions, you can always contact me by mail or call this phone number. [07:03] And I will help you. [07:04] Okay? [07:05] Okay. [07:06] Okay. [07:07] Thank you so much. [07:08] Thank you too for your time. [07:10] And I wish you a good day. [07:11] Goodbye.