[00:00] Hello. [00:00] Hello, good afternoon. [00:02] Insurance company Slavia. [00:04] Yes, hi. [00:05] If we were in touch with you, maybe you remember a few months ago. [00:11] I know, I know. [00:12] And I was going to call you, but I couldn't find your number, so thanks for calling. [00:15] It's okay. [00:16] Yes, I actually see that we were in touch with you regarding extension for Saba, George. [00:22] And also I see you concluded insurance for, I believe, another kid, Luca. [00:28] Yes, his brother, my son, second son. [00:31] So I should ask you, first of all, so your kids couldn't be registered for now to Czech Republic, this public system, right? [00:40] No, so I'm doing private. [00:43] Private, I see. [00:45] You already checked it, yes? [00:46] You don't need, you are not obligated for that. [00:49] No, I don't think so, no. [00:51] Okay, no worries. [00:54] So in that case, I could offer you extension for your older son and also for your younger. [01:03] With additional discount from my side. [01:06] But I already paid for this. [01:08] For Luca. [01:11] I don't see payment for now. [01:15] Probably you paid via a bank transfer, yes? [01:19] No, QR code. [01:20] QR code. [01:21] Okay, let me update it. [01:24] I don't see payment. [01:32] Actually, if you would pay via, yes, QR code. [01:36] Exactly, it is a bank transfer. [01:37] In case if you are paying via bank transfer. [01:40] QR code, it is like a bank transfer. [01:42] So it will take some time for now, for us to receive this payment. [01:47] So probably that's why. [01:49] I don't see it for now. [01:50] So in that case, probably I could offer you, in that case, a new contract for your another kid. [01:57] Is that okay? [01:59] You mean the discount? [02:01] Yes, yes. [02:03] I see that this contract for Saba would be finished on the 17th of December. [02:08] December, yeah. [02:09] So I will prolong it in December. [02:11] It's okay? [02:12] In December. [02:13] Okay, no worries. [02:14] So I could contact you in that case in December and let you know. [02:17] Actually, this discount will be valid approximately until the end of this month. [02:21] I'm not sure if it will be valid for a longer time. [02:25] But I could contact you and let you know what are the current prices. [02:28] Yeah, super. [02:28] Okay. [02:29] And about the second time, I will receive the original copies once the payment is processed, right? [02:35] Sure, sure. [02:35] Once you receive your payment, you will receive them immediately to your email. [02:39] Should we send it also to your check address? [02:42] Or it's okay, just the electronic version? [02:45] Physical address too also, please. [02:47] Physical address. [02:49] So for a name of an insurer and for the policyholder and for the same address in the policy, right? [02:57] Same address. [02:58] And email as well, please. [02:59] Sure, sure. [03:00] Email by default. [03:01] Thank you. [03:02] Thank you. [03:03] Have a nice day. [03:03] Have a nice day. [03:04] Bye-bye. [03:04] Bye.