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Detail hovoru

ID: 1763121256620:ccxmlSession_80305832

Základní informace

Datum a čas
Pá 14.11.2025 12:54
Směr hovoru
odchozí
Volající → Volaný
214 → +420771168558
Připojené číslo
+420771168558
Agent
Viktoriia Chuvakova (214)
Jazyk
en
Délka hovoru
04:22
Celkový čas
04:36
hiff
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:01] Hello, insurance company PVZP.
[00:04] My name is Victoria Tiokova.
[00:05] Hello.
[00:06] I'm calling you based on your calculation,
[00:09] which you have made on our webpages.
[00:11] Insurance for 12 months in Czech Republic,
[00:14] if that's correct?
[00:15] I guess it is.
[00:16] I could offer you actually a comprehensive type of insurance,
[00:21] which is at the same time sufficient
[00:23] for long-term stay in Czech Republic
[00:25] or long-term visa application
[00:27] and is similar to public health insurance.
[00:30] So covers checkups with doctors prescribed.
[00:33] Medicine, hospitalization, emergency dental treatment,
[00:36] which we have it in two types at the moment.
[00:40] It is exclusive and plus.
[00:41] Both of them are pretty similar to public health insurance,
[00:45] but plus covers only new health issues.
[00:48] That means it doesn't cover pre-existing health conditions
[00:52] like chronical disease from past period, for example.
[00:55] When exclusive, it's overall without exclusions.
[00:58] So that's why price for exclusive depends on answers
[01:02] about insurance.
[01:03] I could also offer you additional discount from my side
[01:10] as operator till the 23rd of November this year.
[01:14] So price with a discount maximum for healthy clients would be 13,618
[01:22] check rounds, price for plus 17,693 check rounds.
[01:30] May I ask you if, I'm sorry?
[01:33] Again, okay.
[01:35] I will give you.
[01:36] I was trying to check if this price offer would be interesting for you.
[01:42] May I ask you?
[01:44] Yes.
[01:44] I'm thinking because my insurance is finished
[01:49] and I won't make a new insurance.
[01:54] I was in the bay already before two years
[01:59] and I was working and my contract is finished.
[02:03] I have no work.
[02:04] You had public insurance.
[02:06] Yes.
[02:08] And now it's finished and I need the new insurance.
[02:12] So I will pay for myself.
[02:14] But I think it's exclusive.
[02:19] Yes, sure.
[02:23] Exclusive for limits, for limits, all the requirements plus as well.
[02:27] But exclusive is our best product at this moment.
[02:31] Also, I actually see that previously you have probably concluded some contract with our company.
[02:40] As I see some communication and it was, yes, I believe yes.
[02:46] So actually, I would recommend to update personal data just to be sure it is valid in case if you decide to conclude insurance with us.
[02:55] But yes, comprehensive insurance fully meets your requirements if you need to extend your residency in Czech Republic or for just long-term stay here.
[03:05] And this exclusive is actually maximum similar to public insurance you had before.
[03:12] OK.
[03:12] So in case if you would be interested in this concluding, what would be required?
[03:19] It's needed to answer this email, which I have sent you.
[03:23] If you check this email, you will find the list of data which are required to conclude insurance and necessary information about products, general terms and conditions, and also necessary information about this insurance.
[03:36] So to conclude it, it's enough to provide me with your personal data or updated health questionnaire form as well.
[03:43] And I will prepare for you draft contract and payment details.
[03:47] After payment, you would receive documents to your email. But at your request, we could also send it via checkpost. Or if you are in Prague, so we could, you could pick them up at our office directly.
[04:00] And I'm in Vienna and I think I can go in Vienna to office.
[04:06] It's OK. Sure. In case if you decide to conclude online, so I am at your service, just answer my email or call me.
[04:10] OK. Sure. In case if you decide to conclude online, so I am at your service, just answer my email or call me.
[04:10] OK. Sure. In case if you decide to conclude online, so I am at your service, just answer my email or call me.
[04:10] OK. Sure. In case if you decide to conclude online, so I am at your service, just answer my email or call me.
[04:10] OK. Sure. In case if you decide to conclude online, so I am at your service, just answer my email or call me.
[04:14] OK. Sure. In case if you decide to conclude online, so I am at your service, just answer my email or call me.
[04:15] OK. Sure. In case if you decide to conclude online, so I am at your service, just answer my email or call me.
[04:15] OK. Sure. In case if you decide to conclude online, so I am at your service, just answer my email or call me. OK? OK. Thank you. Thank you. Thank you. Thank you for your time and have a nice time. Bye. Bye bye.