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Detail hovoru

ID: 1763115457045:ccxmlSession_80280694

Základní informace

Datum a čas
Pá 14.11.2025 11:17
Směr hovoru
příchozí
Volající → Volaný
+420720461034 → +420225354977
Připojené číslo
214
Agent
Viktoriia Chuvakova (214)
Jazyk
en
Délka hovoru
02:31
Celkový čas
03:00
hiff SV
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:00] - Hello, partner office insurance company.
[00:04] My name is , how can I help you?
[00:07] - Good day, I'm sorry, I have such a question.
[00:10] So my mother, she had a visa for like this
[00:14] temporary protection visa.
[00:16] And we have shifted to a different type of visa here.
[00:20] So now we have this special short, long-term residence,
[00:25] which like was after the visa.
[00:29] And due to that, we have to change the insurance company
[00:33] because before that we was in ,
[00:35] but obviously now with this type of the visa,
[00:37] we have to have the insurance for the foreigners.
[00:42] My question is, do you provide such an insurance?
[00:46] How much does it cost?
[00:48] And how is it possible to get an agreement?
[00:53] - So actually you have mentioned long-term residency,
[00:56] but I see calculation for three months.
[00:58] So I would like to ask you if you
[01:00] are interested in insurance for three months
[01:02] or for example, one year.
[01:06] - No, no, I won't be able to pay just the whole time
[01:08] for one year, so it is not a case.
[01:11] So it would be like the best thing for me
[01:14] would be to pay month by month, obviously.
[01:17] - So for this duration, one month or three months,
[01:21] we could offer only basic type of insurance,
[01:24] which just covers first emergency help
[01:26] in case of accident or injury.
[01:29] And this type of insurance is not sufficient
[01:31] for long-term stay.
[01:33] - Okay, but if we have a longer term stay,
[01:36] then it is a possibility only to have an agreement
[01:38] like for one year or for five years or how does it work?
[01:41] - Four months as minimum.
[01:43] And let me check the price just a second.
[01:51] Yes, so for this age category price
[01:53] for comprehensive insurance for four months as minimum,
[01:56] it is 67,200 check-ins.
[02:00] - 67,200 for four months?
[02:04] - Yes.
[02:05] - How is it per month?
[02:06] How much is it per month?
[02:07] - We do not offer this insurance comprehensive per month.
[02:10] Four months is minimum period.
[02:13] For one month, we could offer basic type of insurance.
[02:16] - Yeah, aha, okay, okay, okay, okay.
[02:20] Oh, cool, that is so confusing.
[02:22] Fine, thank you so much.
[02:23] Thank you, I will try to analyze it and go back to you.
[02:26] Thank you so much.
[02:27] - Okay, sure.
[02:28] - Bye-bye.
[02:29] - Thank you for coming back, bye.