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Detail hovoru

ID: 1763114743528:ccxmlSession_80275915

Základní informace

Datum a čas
Pá 14.11.2025 11:05
Směr hovoru
odchozí
Volající → Volaný
218 → +994703608486
Připojené číslo
+994703608486
Agent
Milena Hrycka (218)
Jazyk
en
Délka hovoru
02:47
Celkový čas
03:01
hiff
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:01] Hello, how are you?
[00:04] Hello, I speak English, yes.
[00:07] Okay, I have a question.
[00:11] Okay, so I have a friend who wants to study in Czech Republic, yes,
[00:20] and we want to arrange an insurance.
[00:24] Yeah, I see, because I'm calling you based on draft contract,
[00:28] which we have made on our website, for a student for 12 months.
[00:32] Yes.
[00:33] What is your name?
[00:34] Matin.
[00:35] Tagiev, Matin Tagiev, I am his friend.
[00:38] Okay, but we have bank cards from Azerbaijan,
[00:45] and they are not accepted to pay online.
[00:50] Maybe some of your friends have a Czech account.
[00:56] Sorry, I didn't understand.
[01:00] Maybe some of your friends.
[01:03] Now, are you hearing me?
[01:04] So we don't have no one who lives in Europe,
[01:16] Hello.
[01:18] Hello, maybe you have some friends, or maybe people who you know who have a Czech account.
[01:28] No, no, no, we don't know, no.
[01:30] I try to, I have German card, yes, from Germany,
[01:37] but I don't know it will be accepted or not.
[01:40] I don't know it.
[01:42] Okay, but I understand the situation, yeah?
[01:46] I understand you.
[01:49] Okay.
[01:50] Um, okay, maybe you will try to do it, and then you can write on our email and ask me.
[01:59] Okay, okay.
[02:00] I think I will try to help you with this.
[02:05] But I just want to draw your attention that I see the draft contract is about emergency health care.
[02:14] It is basic health insurance for 12 months.
[02:17] Okay, okay.
[02:18] And for the students.
[02:19] Mm-hmm.
[02:21] So what is your question?
[02:26] No, no.
[02:27] I don't have any question.
[02:29] Okay, I understand what you said.
[02:30] Okay, thank you very much, yeah?
[02:32] Oh, okay, thank you.
[02:35] Maybe you will have some questions you really call, and we'll be glad to help you.
[02:40] Okay, thanks, thanks.
[02:42] Thank you.