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Detail hovoru

ID: 1763109075266:ccxmlSession_80236255

Základní informace

Datum a čas
Pá 14.11.2025 09:31
Směr hovoru
příchozí
Volající → Volaný
+821086404696 → +420225354942
Připojené číslo
204
Agent
Anton Harasiuta (204)
Jazyk
en
Délka hovoru
02:14
Celkový čas
02:18
hiff PVZP
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:01] Hello, Health Insurance Company, PVZP.
[00:02] My name is Anton.
[00:03] How can I help you?
[00:04] Can you say again?
[00:07] Health Insurance Company, PVZP.
[00:11] Health Insurance for Foreigners in Czech Republic.
[00:13] Ah, right.
[00:14] I just called you regarding your request,
[00:17] and I sent you an email with an offer
[00:20] for our comprehensive health insurance
[00:22] for six months with a student discount.
[00:24] Right, that's right.
[00:26] So please check your email.
[00:28] I just sent it to the best offer, which we have,
[00:30] and we can make all process online with you.
[00:35] Okay, so I was thinking about something else.
[00:38] So I'm thinking,
[00:39] would I better to make a reason in Schengen or not?
[00:43] So I'll check the plan more,
[00:45] and can I choose it later?
[00:47] Sure, but our price for Schengen coverage
[00:51] or only for Czech Republic will be the same,
[00:53] because in our product,
[00:54] we have included coverage in Schengen area for free.
[00:58] Also, I prepared for your offer with a discount,
[01:01] which I sent to your email,
[01:04] and this discount will be valid until 21st of November.
[01:10] And for concluding this insurance for a better price,
[01:14] please reply until this date.
[01:15] Okay, thank you.
[01:17] Thank you for your time, and have a good day.
[01:20] Yes?
[01:20] Yeah, and can I ask one thing more?
[01:23] Yes, sure.
[01:23] So I should get the insurance because of my visa,
[01:28] and you should cover more than 400,000 euros.
[01:35] 400,000 euros, yes.
[01:36] Is it limited for comprehensive health insurance,
[01:39] plans and exclusive, which I sent it to you?
[01:41] Can I choose the comfort as well?
[01:44] No, because based on the law regulation,
[01:47] it should be comprehensive health insurance.
[01:50] You can choose the comfort as well,
[01:52] but this insurance will not be sufficient for visa application.
[01:55] So if I choose the comfort,
[01:58] I can't use it for applying visa, right?
[02:01] Yes, it is not accepted by embassy for visa application.
[02:05] Okay, thank you.
[02:07] You're welcome.
[02:09] Have a good day. Bye.
[02:11] Have a nice day.
[02:11] Bye.