[00:00] Hello. Чешское поищение АЭС. [00:02] My name is Ekaterina Chivakova. How can I help you? [00:04] Hello. [00:05] I am a student [00:10] from the foreign, and then [00:12] I'm buying insurance. [00:14] And this morning I made a payment [00:17] of my card. [00:18] I have to call the visa [00:21] tomorrow, so please [00:22] send the final contract [00:25] as soon as possible. [00:26] Could you please provide me with the number [00:29] of contract you have paid for? [00:31] Okay. Please wait a moment. [00:34] Okay. [00:38] Sorry, it's a little bit urgent, so that's why. [00:43] Okay. [00:53] Okay. [00:53] And then... [00:56] Okay. [00:58] The policy number is [01:00] 522-158-7789. [01:05] Sorry. [01:07] 522-158 [01:10] and then? [01:11] 7789. [01:14] 7789. [01:17] Just a moment. [01:18] Okay. [01:42] It is insurance for student [01:45] for 12 months, right? [01:46] It is insurance for student for 12 months [01:52] for Ayun, Hand, Kiav. [01:55] It's correct? [01:59] I'm sorry. I'm confirming with you. [02:02] Is this correct? Insurance for 12 months [02:05] for student? [02:06] Yes, that's correct. [02:09] Okay. [02:10] So I see that my colleague already sent you documents [02:14] to email, which is mentioned [02:16] in the policy. [02:16] Could you please check the spam folder? [02:19] Um, likely it was... [02:21] I have just resend it back to the client's email. [02:40] I have just resend it back to the client's email. [02:53] Kindly ask the client [02:56] to check also spam folder and inbox. [02:58] Sorry? [03:00] Kindly ask client to check [03:04] the spam folder and inbox. [03:06] I have just resend it once again. [03:09] Okay, okay. [03:11] I just... [03:12] Right now it is okay, so I will inform [03:16] the student. [03:17] Yes, sure. [03:20] No worries. Thank you for cooperation. [03:21] Have a nice day. Bye. [03:24] Have a nice day. Bye.