[00:01] Hello, Health Insurance Company, PVZP. My name is Anton. How can I help you? [00:04] Sorry, I can barely hear you. Can you speak up? [00:07] Hello, Health Insurance Company, PVZP. Do you hear me now? [00:10] Yeah, I can hear you now. Yeah, yeah, yeah. How are you? [00:14] Yes, I hear you as well. So how can I help you? [00:19] Yeah, I was looking for insurance for my son. He is a student in Czech Republic, Prague, and I was looking for an insurance for him. [00:31] Okay, and for how long is this insurance should be done for your son? [00:37] For one year. [00:39] For one year. And may I ask you how old is he? [00:43] He is 19. [00:45] 19. Okay, so we can propose our comprehensive health insurance in this case. [00:49] We have two types of comprehensive health insurance, plus and exclusive. [00:53] The main difference between this product is that insurance plus doesn't cover pre-existing conditions, when insurance exclusive works without any exclusions. [01:03] Okay, so you said it doesn't cover any prior conditions? [01:13] Yes. [01:14] Yeah, pre-existing condition is insurance exclusive will cover it, when insurance plus doesn't cover this condition. [01:23] Okay, so it doesn't cover any pre-existing conditions. What is the second thing? [01:28] The main difference between this product is that plus doesn't cover, exclusive works without any exclusions. [01:36] Exclusive? What? [01:39] Yes, insurance exclusive is the best type of coverage. [01:43] Okay, okay, okay. Fine. And what would it cost me? [01:51] So, regarding this insurance, let me check, please. The best offer, also with my discount, which I can offer to your son, the price will be for 12 months, insurance plus 13,995 crowns, insurance exclusive for 13,905. [02:13] Sorry, say that again, a little slowly. [02:16] 13,905 for exclusive one. [02:22] Okay. [02:23] And 13,995 for a plus. [02:27] 13,905, approximately 14,000, the other one is 15,000, approximately. [02:34] 14,000, yes, approximately 14,000 for each. [02:37] But exclusive, it guarantee, in case with a health questionnaire form, will be all answers no. It means that insured person is healthy. [02:45] Okay, okay, okay. And can I make... [02:50] Okay, so for... [02:51] Yeah, sorry. [02:52] Go on, go on, go on. [02:53] Yes, so for concluding this insurance for this price, I will need to receive your personal details, your personal details of your son, [03:01] which you can add as reply to email. [03:03] And so, based on your phone number, I find your calculation, but only, like, without any information about you, only your phone number. [03:16] Can you please provide me your email, please? [03:18] Yeah, it is Z-A-C-K... [03:22] Z-S... [03:25] No, no, not Z-S. [03:26] Z for zebra, A for alpha, C for Charlie, K for kilo. [03:32] One, seven, three... [03:37] Three, zero. [03:37] One, seven, three, zero. [03:39] At gmail.com. [03:42] At gmail.com. [03:44] So it's Z-A-C-K, 1730 at gmail.com, correct? [03:49] Correct, yeah. [03:50] Okay, thank you. [03:52] So to your email, I will send you in a few minutes an offer for our comprehensive health insurance. [03:57] Please check it. [03:59] Do you think we can... [04:01] On the website, I was seeing some 30% discount. [04:03] Does the 30% get applied on this? [04:05] We have a discount in our web pages. [04:10] And also, I will provide for you a discount from my site, like additional discount. [04:15] Okay. [04:16] So it will be double discounted. [04:19] Okay, okay, okay. [04:22] And where do I make this payment? [04:26] Is it possible for me to make a payment via a credit card? [04:29] Yes, sure. [04:30] When I prepare for your draft insurance contract, you can pay this insurance online. [04:34] You will use it, your payment card, Visa or MasterCard, and pay it after a payment you [04:41] will receive proof of payment. [04:43] By email. [04:43] And after, we will send you the soft copies. [04:46] Okay. [04:48] From where can I expect this email? [04:50] Is this from VZP Students Insurance? [04:55] Or from where will I get this email? [04:56] You will receive from our email of online department is CZNC, CZNC, like in Czech is [05:03] foreigners, at pvzponline.cz. [05:05] Okay. [05:08] And where do I make... [05:09] Sorry, just to which... [05:10] This thing, should I be making the payment? [05:12] To which agency? [05:13] You can proceed with the payment via link. [05:18] Link which you received by email. [05:20] Correct. [05:22] So, who sends that link to me? [05:23] Who is the person? [05:24] I will send it. [05:25] Is it... [05:25] Send it automatically? [05:26] Automatically it sends, is it? [05:29] Yes, yes, yes. [05:30] Okay. [05:32] Just give me a moment. [05:35] Okay. [05:39] You send me an email, and I will call you back. [05:41] Your name is? [05:42] My name is Anton. [05:43] Anton. [05:45] Okay. [05:46] Anton. [05:47] Like Antonio. [05:48] Okay. [05:49] Should I be expecting... [05:49] You will receive it in a few minutes. [05:50] Yeah. [05:51] So, you will send me an email, and after that for payment, do you know... [06:02] If you will send me an email, I will call you back. [06:03] If you will pay insurance payment, like if you will pay online via card, so we can, we [06:09] have a lot of time to proceed with all things today. [06:13] Okay. [06:15] And do you know which big number, which IBAN number I need to be making the payment, or [06:23] do I just make it online? [06:23] No, you will pay only by card. [06:25] By card, only by numbers of card, and you don't need to put any details like IBAN or [06:31] SWIFT, because it will be by bank transfer. [06:33] Oh, it will be by bank transfer. [06:37] Do you know? [06:37] What are the details of the bank transfer? [06:38] Do you have that idea by any chance? [06:40] You will receive it automatically with draft insurance contract. [06:43] Okay. [06:46] Okay. [06:46] Okay. [06:47] Fine. [06:47] You send it to me. [06:48] Let's take a look at it. [06:49] Okay. [06:50] Thank you. [06:50] Yes, please wait for email. [06:51] Have a good day. [06:53] Bye. [06:53] You too. [06:54] Bye. [06:54] Bye.