← Zpět na přehled

Detail hovoru

ID: 1763042267762:ccxmlSession_80122976

Základní informace

Datum a čas
Čt 13.11.2025 14:57
Směr hovoru
odchozí
Volající → Volaný
214 → +420737094258
Připojené číslo
+420737094258
Agent
Viktoriia Chuvakova (214)
Jazyk
en
Délka hovoru
08:22
Celkový čas
08:31
hiff
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:01] Hello, Insurance company "Czeskie pojzcienie", my name is Ekaterina Čilkova.
[00:06] Hello, do you hear me?
[00:09] Yes, I can hear you. Please, tell me.
[00:11] Okay, thank you. So, I was trying to contact you regarding calculation which you have left on our webpages.
[00:17] It is insurance for 9 months for women in Czech Republic under name Anusha. It's correct?
[00:24] Yes, that's right.
[00:26] So, I could offer you, actually we are offering at the moment insurance from 3 insurance companies.
[00:33] It is Slavia, PVZP and SV in past ergo.
[00:38] Maybe you have some idea regarding insurance company or you are just doing some research now.
[00:45] Yeah, I know I have idea. So, PVZP, Slavia and what is the third one you told?
[00:49] PVZP, Slavia and SV. It is previously ergo, maybe you have heard about.
[00:55] Okay, maybe I heard about this PVZP and Slavia, these are fine.
[00:59] These two, okay.
[01:02] So, in that case, I could offer you actually from both at the moment discounts from Slavia and from PVZP.
[01:10] From PVZP discount will be valid as far until the 23rd of November.
[01:16] From Slavia probably till the end of this month.
[01:20] So, price for 9 months with the maximum discount from Slavia would be 11,115.
[01:27] Check rounds from PVZP, they offer two options.
[01:32] It is exclusive and plus.
[01:34] Actually, the best offer it is exclusive, which is overall without any exclusions.
[01:41] And price for healthy client would be in that case 13,785 check rounds.
[01:49] So, these options I have mentioned.
[01:53] So, may I ask you if I should send you both to your email this price offers or maybe some of them is more suitable?
[02:01] No, you can send me both.
[02:05] But before getting that, I want to get one more information.
[02:07] Sure, sure, please.
[02:10] Basically, I need this insurance for my wife to apply for a job seeking visa from let's say January 1st to September 30th.
[02:20] They will give for 9 months.
[02:22] But if she gets a job, let's say after one month after getting the visa or two months after getting the visa or something like that.
[02:28] So, then we need to cancel this insurance.
[02:32] And she needs to move to the public insurance.
[02:34] Yes, sure.
[02:37] In case if she will be registered to public insurance.
[02:39] So, she will need to cancel this commercial insurance.
[02:42] So, from Slavia.
[02:44] In that case, I want to know which is better.
[02:47] Which can give better refund, I mean.
[02:49] So, actually Slavia offers this cancellation under condition 20% of unused premium.
[03:01] It is the cancellation fee.
[03:03] 20% of the unused premium.
[03:05] From PVZP, it is 20% of the paid premium.
[03:11] But maximum 3000 check rounds.
[03:14] So, it will depend.
[03:17] 3000 check rounds.
[03:18] 3000 will be debited.
[03:21] It is like extracted.
[03:23] This cancellation fee.
[03:25] When the unused amount, the rest would be refunded back.
[03:29] Okay.
[03:30] So, let's say if I use for two months.
[03:32] And then for the remaining seven months.
[03:35] So, in that seven months premium.
[03:37] So, 20% will be debited.
[03:39] And then remaining will be refunded.
[03:41] Is it like that?
[03:43] So, extracted will be first of all this cancellation fee.
[03:47] And then used period.
[03:48] So, for example, two months.
[03:50] And afterwards, this unused, for example, seven months.
[03:53] After extraction, this cancellation fee will be refunded back to you.
[03:58] So, is it same in both the cases?
[04:02] The amount of refund that I will get?
[04:04] What do you mean in both cases?
[04:08] From Slavia and PVZP?
[04:09] That's right.
[04:10] Both of them.
[04:12] Both of them actually refund you only unused period.
[04:16] And only after extraction of this cancellation fee.
[04:19] So, actually this cancellation conditions pretty the same.
[04:24] But it will actually depend on the insurance premium you paid.
[04:29] Because from Slavia it is cancellation fee calculated already from unused period.
[04:34] When from PVZP, from this premium you paid, 20%.
[04:42] But maximum 3000.
[04:45] Okay.
[04:46] So, there they will debit maximum 3000.
[04:47] But in case of Slavia, it could be more as well.
[04:49] Give me a second.
[04:50] I could try to check it for you.
[04:51] Just a moment.
[04:52] So, for example, if you pay now with this discount, 11,115 check rounds.
[04:53] And in that case, well, actually it will depend on when you actually cancel this insurance.
[04:54] Because, for example, if you don't pay now, you can cancel this insurance.
[04:55] If you don't pay now, you can cancel this insurance.
[04:56] If you don't pay now, you can cancel this insurance.
[04:57] If you don't pay now, you can cancel this insurance.
[05:00] But in case of Slavia, it could be more as well.
[05:01] But in case of Slavia, it could be more as well.
[05:02] Give me a second.
[05:03] I could try to check it for you.
[05:04] Just a moment.
[05:05] I could try to check it for you.
[05:06] Give me a second.
[05:07] I could try to check it for you.
[05:09] But in case of Slavia, it could be more as well.
[05:10] Give me a second.
[05:11] I could try to check it for you.
[05:13] But in case of Slavia, it could be more as well.
[05:13] Give me a second.
[05:18] I could try to check it for you.
[05:19] But in case of Slavia, it could be more as well.
[05:20] Give me a second.
[05:21] I could try to check it for you.
[05:22] But in case of Slavia, it could be more as well.
[05:23] Give me a second.
[05:24] I could try to check it for you.
[05:25] But in case of Slavia, it could be more as well.
[05:26] Give me a second.
[05:27] I could try to check it for you.
[05:28] But in case of Slavia, it could be more as well.
[05:29] Give me a second.
[05:31] I could try to check it for you.
[05:32] But in case of Slavia, it could be more as well.
[05:33] Give me a second.
[05:34] I could try to check it for you.
[05:35] But in case of Slavia, it could be more as well.
[05:36] Give me a second.
[05:38] I could try to check it for you.
[05:41] But in case of Slavia, it could be more as well.
[05:42] Give me a second.
[05:43] I could try to check it for you.
[05:44] But in case of Slavia, it could be more as well.
[05:45] Give me a second.
[05:46] I could try to check it for you.
[05:47] But in case of Slavia, it could be more as well.
[05:48] Give me a second.
[05:49] I could try to check it for you.
[05:50] But in case of Slavia, it could be more as well.
[05:51] Give me a second.
[05:53] I could try to check it for you.
[05:54] But in case of Slavia, it could be more as well.
[05:55] Give me a second.
[05:56] I could try to check it for you.
[05:57] But in case of Slavia, it could be more as well.
[05:58] Give me a second.
[05:59] I could try to check it for you.
[06:00] But in case of Slavia, it could be more as well.
[06:01] Give me a second.
[06:02] I could try to check it for you.
[06:03] But in case of Slavia, it could be more as well.
[06:04] Give me a second.
[06:05] I could try to check it for you.
[06:06] But in case of Slavia, it could be more as well.
[06:07] Give me a second.
[06:08] I could try to check it for you.
[06:12] But in case of Slavia, it could be more as well.
[06:14] Give me a second.
[06:15] I could try to check it for you.
[06:16] But in case of Slavia, it could be more as well.
[06:18] Give me a second.
[06:19] I could try to check it for you.
[06:20] But in case of Slavia, it could be more as well.
[06:21] Give me a second.
[06:22] I could try to check it for you.
[06:24] But in case of Slavia, it could be more as well.
[06:25] Give me a second.
[06:27] I could try to check it for you.
[06:27] But in case of Slavia, it could be more as well.
[06:28] Give me a second.
[06:29] I could try to check it for you.
[06:30] But in case of Slavia, it could be more as well.
[06:31] Give me a second.
[06:32] I could try to check it for you.
[06:33] But in case of Slavia, it could be more as well.
[06:34] Give me a second.
[06:36] I could try to check it for you.
[06:37] But in case of Slavia, it could be more as well.
[06:50] Give me a second.
[06:51] I could try to check it for you.
[06:53] But in case of Slavia, it could be more as well.
[06:54] Give me a second.
[06:54] I could try to check it for you.
[06:55] But in case of Slavia, it could be more as well.
[06:56] Give me a second.
[06:58] I could try to check it for you.
[06:59] But in case of Slavia, it could be more as well.
[07:00] Give me a second.
[07:01] I could try to check it for you.
[07:02] But in case of Slavia, it could be more as well.
[07:03] Give me a second.
[07:04] I could try to check it for you.
[07:05] But in case of Slavia, it could be more as well.
[07:06] Give me a second.
[07:07] I could try to check it for you.
[07:08] But in case of Slavia, it could be more as well.
[07:09] Give me a second.
[07:10] I could try to check it for you.
[07:11] But in case of Slavia, it could be more as well.
[07:12] Give me a second.
[07:13] I could try to check it for you.
[07:14] But in case of Slavia, it could be more as well.
[07:15] Give me a second.
[07:16] I could try to check it for you.
[07:17] But in case of Slavia, it could be more as well.
[07:18] Give me a second.
[07:19] I could try to check it for you.
[07:20] But in case of Slavia, it could be more as well.
[07:21] Give me a second.
[07:23] I could try to check it for you.
[07:24] But in case of Slavia, it could be more as well.
[07:25] Give me a second.
[07:26] I could try to check it for you.
[07:27] But in case of Slavia, it could be more as well.
[07:28] Give me a second.
[07:29] I could try to check it for you.
[07:30] But in case of Slavia, it could be more as well.
[07:31] Give me a second.
[07:32] I could try to check it for you.
[07:33] But in case of Slavia, it could be more as well.
[07:34] Give me a second.
[07:36] I could try to check it for you.
[07:37] But in case of Slavia, it could be more as well.
[07:38] Give me a second.
[07:39] I could try to check it for you.
[07:40] But in case of Slavia, it could be more as well.
[07:41] Give me a second.
[07:42] I could try to check it for you.
[07:43] But in case of Slavia, it could be more as well.
[07:44] Give me a second.
[07:45] I could try to check it for you.
[07:46] But in case of Slavia, it could be more as well.
[07:47] Give me a second.
[07:48] I could try to check it for you.
[07:49] But in case of Slavia, it could be more as well.
[08:02] Give me a second.
[08:03] I could try to check it for you.
[08:04] But in case of Slavia, it could be more as well.
[08:06] Give me a second.
[08:07] I could try to check it for you.
[08:08] But in case of Slavia, it could be more as well.
[08:09] Give me a second.
[08:11] I could try to check it for you.
[08:12] But in case of Slavia, it could be more as well.
[08:12] Give me a second.
[08:13] I could try to check it for you.
[08:14] But in case of Slavia, it could be more as well.
[08:16] Give me a second.
[08:17] I could try to check it for you.
[08:18] But in case of Slavia, it could be more as well.
[08:19] Give me a second.
[08:20] I could try to check it for you.