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Detail hovoru

ID: 1763037250973:ccxmlSession_80083285

Základní informace

Datum a čas
Čt 13.11.2025 13:34
Směr hovoru
odchozí
Volající → Volaný
204 → +420777023471
Připojené číslo
+420777023471
Agent
Anton Harasiuta (204)
Jazyk
en
Délka hovoru
03:02
Celkový čas
03:18
hiff
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:04] Hello, Health Insurance Company, PVZP. My name is Anton.
[00:06] Hi.
[00:08] I'm calling you regarding your request.
[00:11] My colleague provided me information that you're interested in extension of your insurance policy.
[00:15] Yes.
[00:17] May I ask you, for how long you're interested in extension?
[00:19] I need it until the 31st of August, 2026.
[00:24] Okay, so I see that your current insurance policy plus will valid until 25th of July, 2026.
[00:33] And the minimum duration is like one month and can be concluded for full months.
[00:37] To cover 31st of August, I will suggest you conclude insurance for two months.
[00:42] And it will be from 26th of July until 25th of September, 2026.
[00:48] Is it okay for you?
[00:49] Yes, it's not possible to just add, it's only by month to add.
[00:57] No, so comprehensive health insurance can be concluded only for full months.
[01:03] Like we can propose you.
[01:05] One month or two months.
[01:07] If it will be one month, it will be until 25th of August, 2026 or 25th of September.
[01:14] It's option for two months.
[01:16] Okay, so I'll do for two months.
[01:19] For two months, okay.
[01:21] Can we also check your health, like answer health questionnaire form by phone?
[01:26] Do you have a minute?
[01:28] Yeah.
[01:28] Okay, so if you do have currently any health problem, have you been or advised for planning,
[01:36] undergo to.
[01:37] Examination, treatment, operation, or are you waiting for results of medical examination or tests?
[01:41] No, just also it's, nothing has changed since the original form.
[01:49] I don't know if it matters.
[01:49] Okay, okay, thank you.
[01:51] And all details will be the same like any previous contract?
[01:54] Yeah, everything is the same.
[01:56] Okay, okay, so please wait for a draft insurance contract.
[02:00] You will receive it in a few minutes to your email.
[02:02] With all information, you can proceed with the payment.
[02:05] So it will be for two months.
[02:08] There's a student discount, please wait, and all information you will receive by mail.
[02:12] Okay, great, thank you, and then you'll send a new insurance card.
[02:18] And then how long will it take from when I fill it out to the new, till I get the new contract?
[02:23] New contract, after your payment, we will send it by email, and also you can pick it up from our office
[02:28] by registered, or we can send by registered mail to you.
[02:32] How, yeah, if you could send it by mail, by the email, that would be good.
[02:38] How long will it take roughly to make?
[02:41] Well,
[02:42] I hope you will pay online by card, so it can be proceeded today, in a few minutes.
[02:49] Okay, great, sounds good.
[02:53] Okay, please wait for a mail with the draft contract.
[02:56] Thank you for your time.
[02:57] All right, thank you.
[02:57] Have a good day, bye.
[03:00] Well, bye-bye.