[00:01] Hello, it's PPP Insurance Company. My name is Vladislava. How can I help you? [00:05] Yes, hello. I'm calling regarding the insurance because I'm out of the insurance now. [00:13] And I need the commercial one because I used to have another because I have Ukrainian passport. [00:25] But now I have little bit different documents. [00:30] And these documents, they are not providing insurance anymore. [00:35] Because let me tell you just a second. [00:37] Now I have his check and a little bit late we translated our papers. [00:48] So now I have PPP, but this paper is not letting me to having an insurance. [00:55] I want to talk to you what type of insurance I can have now and for how many months it is. [01:01] And the main... [01:03] What hospitals I can contact with that insurance. [01:06] Okay, about the hospitals. [01:09] We have a list of the hospitals in our website. [01:14] You can check this information in our website. [01:18] And another question. [01:21] If you previously have a public health insurance and then you have a new type of stay here. [01:30] In this case, you need to buy the commercial. [01:34] In our system, when I use your phone number, I see that you previously have the comprehensive health insurance exclusive, but, or, you know. [01:47] Yeah, we were going with my husband to find out what is the best way for me, which type of insurance I can take, but we couldn't understand. [01:56] So now I want to clarify it again and finally to pay for it. [02:00] Yes, the best type of insurance we can propose is the comprehensive health insurance. [02:06] This type of insurance cover all medical care here in Czech Republic is this type of insurance, something like public health insurance. [02:17] Like if I go to the regular hospital like this, Agel, let's say, they will accept me, will they? [02:26] Yes, but I highly recommend you check this hospital in our website. [02:33] If this hospital have a contact with our insurance company or another. [02:39] By the way, we have an assistance line. [02:42] You can call to the assistance line and ask about this hospital or another hospital or another doctor in this assistance line. [02:51] And if the assistance line approves that this hospital have a contract, it's our contact facility, in this case, you can go to the hospital and you don't need to pay. [03:03] Am I not calling the assistance line now? [03:06] But you don't have the contract now. [03:10] You can call for the assistance line only in the case if you have a contract. [03:16] So first I have to pay and then I know what I can do with it? [03:20] No, sure. You can use our website and check this information in our website. [03:25] I am on the website and I can't see it. If I could see it, I wouldn't call you. I am on the website. [03:31] Okay, just a second, please. [03:35] Or I can provide you another way. [03:39] You can check in Google. [03:41] If you... [03:42] Just go to the Google and you can write ceznam smluvnych zarzydzeni pvzp. [03:52] In this case, you have a link for this list of the doctors. [03:59] What shall I write? [04:02] ceznam [04:10] Let me try. Just a second. [04:14] Can you repeat that? [04:15] ceznam [04:19] continue [04:21] smluvnych [04:24] What is it in English? I will translate it. [04:26] Okay, if you want, you have here our website, yes? [04:32] I am on the website pvzp.czat. [04:37] Okay, in this case, please open our website, the main page. [04:44] Here I am at the part foreigners medical insurance comprehensive guide pvzp services. [04:53] You need to open the main page. [04:56] Can you repeat? [04:58] Can you please open the main page? [05:00] Yeah, just a second, please. [05:17] Mm-hmm. [05:18] Okay, I am on the main page. [05:42] In the first page, in the main page, you see here pvzp and near pvzp, information for healthcare facilities. [05:54] You see it? [05:56] Just a second. [05:59] Here, healthcare facilities billing. [06:03] No, if you are in a main page, you see name of company pvzp and near the name of the company, you see information for the healthcare facilities billing. [06:09] No, if you are in a main page, you see name of company pvzp and near the name of the company, you see information for the healthcare facilities billing. [06:15] No, if you are in a main page, you see name of company pvzp and near the name of the company, you see information for the healthcare facilities billing. [06:15] No, if you are in a main page, you see name of company pvzp and near the name of the company, you see information for the healthcare facilities billing. [06:15] No, if you are in a main page, you see information for the healthcare facilities billing. [06:22] Or another way, I see here your email. Is it Ekaterina? [06:26] Yeah, milton@gmail.com. [06:29] milton@gmail.com. I will send you the link for this. [06:33] Yes, please. Thank you. [06:35] Okay, thank you for calling. Bye, have a nice day. [06:38] You too. Bye-bye.