[00:01] Hello, insurance company PVZP. This is Demeter. How can I assist you? [00:04] Hello. Can you hear me? [00:09] Hi. Yeah, yeah. [00:10] Hello. Thank you very much for calling back. Yes, I see it in our system. [00:15] I have been trying to contact you based on your calculation, which I see under this phone number in our system. [00:22] It is regarding health insurance for foreigners, and it is for three months for students under the name Sophia. Is it correct? [00:30] Yeah. [00:34] Oh, thank you very much. [00:36] And actually, I would be glad to assist you and provide you with information what we can offer you based on the data in your calculation. [00:42] And actually, I have sent to your email the price offer for three months of basic health insurance and of comprehensive health insurance. [00:50] For comprehensive health insurance, it will be possible to apply a special discount, 25% because on our website, you could see automatically applied discounted price, but only 10%. [01:04] With us, with the online department, via email. [01:07] It will be possible to apply this additional discount. [01:09] So I have sent to your email the maximum discounted price, 25% for comprehensive health insurance. [01:16] Okay. [01:18] Maybe do you have questions regarding terms and conditions? [01:23] Yeah. [01:24] Yes, please. [01:26] Okay. [01:28] I just want to know if someone is having a chronic disease, but he or she is in remission stage. [01:37] So the comprehensive... [01:40] Exclusive health insurance will cover the medications or not? [01:43] Yes, it will be possible, but the minimum period for exclusive type is four months. [01:48] And in order to conclude this insurance, it will be needed to answer the questions regarding health condition. [01:55] And if at least one answer will be yes, so it will be needed to fill out health questionnaire form, date sign, and then we will send this health questionnaire form along with the request for comprehensive health insurance exclusive type to our head office. [02:11] Okay. [02:11] For decision making. [02:13] Okay. [02:13] It usually takes a few working days. [02:15] Okay. [02:16] Sometimes more than one week. [02:18] But only after decision making, after this evaluation process, it will be possible to provide you with the final price, like individual price. [02:27] But with this type of insurance, it will be possible to have pre-existing condition cover it with this insurance. [02:34] Because type plus covers only new health issues and doesn't cover pre-existing condition. [02:41] Okay. [02:41] Actually, this is... [02:42] This is the main difference between plus and exclusive type. [02:45] Okay. [02:47] But in case if... [02:49] No. [02:49] If someone is having pre-existing condition, but he or she also needs a medication in future or like for long term. [03:02] Yes, of course, it will be possible, but only with exclusive type. [03:08] Because type plus doesn't cover pre-existing condition. [03:11] So that's why we always recommend to proceed with exclusive type in case of pre-existing condition. [03:19] Okay. [03:19] If you would like, I can send you this information to your email along with the price offer for four months for exclusive type. [03:26] Okay, you can send me. [03:29] Okay, so kindly expect an email from our side in a few minutes. [03:34] You will receive another email with the price offer for four months. [03:39] Okay. [03:42] Okay, so in case if you will have some questions later, you can reply to this email and clarify any information and I'll be glad to assist you. [03:50] Okay. [03:51] And in order to proceed... [03:52] Thank you. [03:52] In the same way, kindly reply to this email and send us your data. [03:56] Okay, thank you so much. [03:58] You're welcome. [03:59] Thank you too and have a nice day.