[00:00] Hello, insurance company, Slavia. My name is Ekaterina Chvakova. How can I help you? [00:04] Hi, I'm calling because I'm trying to buy some health insurance for foreigners and the request isn't processing on my computer. [00:12] It's been like loading for the last 20 minutes and every time I resubmit it, it loads, but it never processes. [00:17] Did you make some request under this phone number or did you use some another? [00:25] Under a what number? [00:29] You have made this request under this phone number. You are calling from now or maybe you used some another phone number. [00:36] Oh, yes, from this phone number, from my child's phone number. [00:39] From this. [00:39] Actually, I don't see for now any request, but we could proceed from the scratch. [00:48] If you could provide me with age, it is for you, yes? Insurance would be required. [00:54] Yes, it's for me. [00:54] So your age and for how long would you like to conclude insurance? [00:59] Okay. [01:00] So. [01:01] I am going to pick up my visa next Thursday, so I want it to start from, like, the next Thursday and go for two months. [01:11] Two months. [01:12] I am, yeah, I am 23 and, yes, it is for me. [01:15] 23 for two months. [01:18] Okay, and it will be required for some work purposes or maybe family reunion or if you're a student. [01:27] So it is for my Zhivnovisa, so that is for... [01:32] For work purposes, then perfect. [01:34] Work purposes, mm-hmm, okay. [01:36] Also, for some reason the call is, like, really breaking up a lot. It seems like it's a problem, like, maybe with my phone. Is there any way I could hang up and call you right back to see if it works better? I just, like, your voice is kind of chomping up a lot. [01:52] I see. I could call you back if you would like in a few moments. [01:56] Yes, that would be really great. [01:59] And you have my phone number? [02:00] Yes, I see it. 553. [02:03] 553 at the end. [02:03] Wait, sorry, one more time? [02:06] 553 at the end. [02:08] Yes. [02:11] Okay, so please wait. Thank you. Bye. [02:14] Awesome. Thank you so much.