[00:00] Hello, Health Insurance Company, PVZP. [00:02] My name is Anton. [00:03] How can I help you? [00:04] Hi, Anton. [00:05] I have insurance with you, and I need to go to Motul, [00:10] and they asked me to send them a form. [00:14] Yes, so please contact Assistance InfoLine Service. [00:18] Did you have insurance cards with you? [00:19] I don't have insurance cards. [00:22] You didn't give me any insurance cards. [00:24] I have only the papers. [00:25] So in the papers, you have insurance cards. [00:28] If you buy it online, in a male-visible contract, [00:32] please give me a number of insurance policy, firstly. [00:35] Insurance of 5-4-2-0-4-1-7-1-3-4. [00:44] Insurance policy, which you provide me, [00:55] is for name Arabelle Piasecki, but this insurance is not paid. [01:00] Oh, no, no. [01:01] No, no, so this is not the right one. [01:05] And we did pay. [01:06] I don't have the right. [01:10] We did pay. [01:19] We have it until March. [01:21] But maybe this is... [01:24] How can I know? [01:25] So it was concluded with the same email? [01:30] I can see that it's until March 26th. [01:30] March 36th, okay. [01:35] 26th, and not for Arabelle. [01:37] We have family insurance for everybody. [01:40] So it's for me, Rivka Karni. [01:42] Okay, let me check, please. [01:45] So many emails, I can't even... [01:51] Find your insurance contract. [02:04] Can you please write the number? [02:06] Because you should provide this number to Assistance InfoLine number. [02:09] Yeah, yeah, one second. [02:10] Let me, you know, at the right tip, one second. [02:19] Yes, what's the number? [02:20] Yes, 54... [02:22] 54... [02:23] 20... [02:25] 20... [02:26] 41... [02:28] 41... [02:29] 86... [02:31] 86... [02:32] 30... [02:34] 30. [02:35] Yes, so is it your insurance policy number? [02:39] Also, please write the phone number of Assistance InfoLine service. [02:43] It's the number which you should call and provide this information [02:47] that you want to go to a hospital or other medical institution. [02:51] So can you please write the number? [02:53] Yes, one second. [02:55] Yes. [02:55] Yeah, what's the number? [02:57] It's 29... [02:59] 29... [03:01] 68... [03:02] 68... [03:04] 41... [03:05] 41... [03:07] 333. [03:09] 333. [03:10] Okay, I will call them now. [03:12] Thank you. [03:14] Thank you so much. [03:15] You're welcome. [03:15] Have a good day, bye. [03:17] You too, bye.