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Detail hovoru

ID: 1763022611517:ccxmlSession_79964884

Základní informace

Datum a čas
Čt 13.11.2025 09:30
Směr hovoru
příchozí
Volající → Volaný
+420775122803 → +420225354940
Připojené číslo
208
Agent
Vladyslava Schevchuk (208)
Jazyk
en
Délka hovoru
01:20
Celkový čas
01:48
hiff PVZP
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:00] Hello, it's a PVZP insurance company.
[00:02] My name is Vladislava.
[00:03] How can I help you?
[00:04] Hello.
[00:06] Actually, I wanted to have travel insurance.
[00:09] I would like to know if your company actually has that or not.
[00:15] Okay, may I ask if you need travel insurance from Czech Republic to another country or from another country to Czech Republic?
[00:22] No, from Czech Republic to another country.
[00:25] Because I have Czech insurance from your company and I would like to know if you have travel.
[00:33] Actually, insurance as well.
[00:35] Okay, in this case, if you need the travel insurance, you need to call to the central office.
[00:40] Now, we call for the line for the concluding insurance for a citizen who lives here in Czech Republic.
[00:46] If you want, I can spell you the phone number for the assistance line.
[00:49] Could you tell me the number?
[00:53] Yes, it's 233.
[00:56] Just let me see.
[01:00] 233.
[01:03] 006.
[01:05] 006.
[01:09] 311.
[01:11] Okay, 311.
[01:14] Thank you so much.
[01:15] You're welcome.
[01:16] Bye, have a nice day.
[01:17] Have a great time.
[01:18] Bye.
[01:18] Thank you.
[01:19] Bye.