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Detail hovoru

ID: 1763018370994:ccxmlSession_79941799

Základní informace

Datum a čas
Čt 13.11.2025 08:19
Směr hovoru
příchozí
Volající → Volaný
+420608816925 → +420225354954
Připojené číslo
214
Agent
Viktoriia Chuvakova (214)
Jazyk
en
Délka hovoru
04:27
Celkový čas
04:35
hiff PVZP
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:00] How can I help you?
[00:04] Sorry, I cannot speak Czech.
[00:11] You can speak English. It's okay. Hello insurance company BVZB. How can I help you?
[00:15] Ah, because yesterday you
[00:20] called me at
[00:24] about... It was to another phone number, yes?
[00:29] Yes, another phone number. If you could provide it so I could check
[00:33] in our system, if that's okay.
[00:39] 158
[00:46] 158 and 8337
[00:50] 5950
[00:56] Just a moment, I will check it and we will proceed.
[01:05] It is Chinese code. Yes. Okay.
[01:09] I already found it and I see... Yes, so my colleague
[01:13] sent you the price offer with a discount
[01:17] and would you have some questions regarding this insurance?
[01:22] Sorry, I didn't catch your word.
[01:27] It's okay. So my colleague tried to call you yesterday
[01:31] regarding your request on our webpages
[01:35] insurance for 4 months in Czech Republic.
[01:40] Is that correct? Is that still relevant for you?
[01:45] Okay, okay. I'm not decided yet. I just want to check the...
[01:49] I see. Yes, the price. It's okay.
[01:53] No worries. So in any case, my colleague to your email have sent you
[01:57] the price offer with additional discount from side of operator.
[02:01] It will be valid till the 23rd of November this year.
[02:05] So if you would be interested, you could just answer this email,
[02:09] provide us with the necessary data and we will prepare for you draft contract
[02:13] and payment details. And in case if you would have any questions,
[02:17] so you could just contact this phone number which you see in the email.
[02:21] Okay? Okay. So what's the company?
[02:26] It is PVZP. PVZP. Oh, PVZP. Yeah.
[02:31] Yes. So we offer this comprehensive insurance.
[02:35] Just quickly remind you. Just a second.
[02:39] So for price, best price for healthy client it is
[02:43] 7,698 check rounds
[02:47] for 4 months. How much for one year?
[02:52] For one year. Just a moment. I should recalculate it.
[02:57] Give me a moment. Okay. So price for 12 months.
[03:05] For this exclusive, which is our best product, it is
[03:09] 17,618 check rounds. 17,000?
[03:14] Oh, so it's cheaper than I checked
[03:18] in the website. Yes, yes. Actually that's
[03:23] because we offer from operator side additional discount.
[03:27] So if you would be interested in concluding with this additional discount,
[03:31] so you could just answer the email with this price offer
[03:35] and we will help you with this. Oh, so what's the email?
[03:40] It is email which we have sent to you.
[03:45] Just a second. I could send it
[03:49] once again if you would like. Probably you could check
[03:54] your spam folder. It was sent to laicc01@upoll.cz
[03:58] laicc01@upoll.cz
[04:02] Okay, okay. I will check it. Okay. So please check it and
[04:06] let us know if you are interested. Okay? So, okay, if I want to buy it
[04:11] with discount, I just contact with you by email, right?
[04:15] Yes, exactly, exactly. Okay. Thank you.
[04:19] We will be waiting. Thank you for calling back and have a nice day. Bye.
[04:23] Have a nice day. Bye.