[00:00] Hello, this is from PBCP. How can I help you? [00:04] Yeah, hi. Can I give credit card over the phone my information? [00:08] Oh, no. No, you can't. [00:13] I had a friend that he had it through you [00:17] and he gave all the information through the phone, so I don't understand why not. [00:21] Which information? Information from my computer. Information from bank card? [00:25] Not a bank, like a credit card. Yes, but I can't have [00:32] a phone. I've never had and I can't have that. So if you want [00:36] to pay, then you can use our payment link that I sent you to your email. [00:40] But it doesn't go. I have no idea why. How long it takes [00:45] if you bank transfer? Bank transfer takes usually two to [00:50] three days. This is for tomorrow. Can I have your name? [00:56] My name? Yes, it's Goldschmid, Malky Goldschmid. I do it for [01:00] my daughter, Esther Goldschmid. [01:05] Okay, so you are doing through me or my colleague? Because I can find you [01:09] through this phone number. Could you use any other phone number? [01:15] This is a line number. I can give you a cell phone number. [01:19] It's American. I don't know how you [01:23] do it to America. It's 215 [01:27] 215 514 [01:34] 1037. Just give me a minute. [01:38] I will look at it. I see that you are in contact with my colleague. Yes. [01:50] I see that. And there is a problem with your payment. [01:54] And your payment should be active from tomorrow. [01:58] Yes? Yes. I see that you already tried to [02:03] pay the cancelled plan. And my colleague sent you the new payment link. [02:07] And I went again and again I got this message. [02:11] And I called the bank and they said everything is open. [02:15] They said they didn't say any pending. Nothing. I don't know what to think. [02:19] That is really unusual because it doesn't happen to us [02:24] never. It doesn't happen like so. I think it's the problem [02:28] with your card or I don't know if you have any limit in your card. [02:32] No. No limit. I called the bank. No limit. It's open international. [02:36] Usually they see, oh we see [02:40] somebody tried to take a payment and they didn't see. They said nothing. [02:44] They didn't see from this company. [02:48] No pending payment. I understand that. Yes. We never had this [02:52] problem from America. Usually it happens from somewhere in the third world. [02:56] But from America we never had this problem. Do you take [03:00] let's say a better card, let's say Visa, MasterCard, something is better [03:05] than the other? Yes. What's better? Yes. The MasterCard and Visa card [03:09] will be really enough if you use the GoPay. [03:13] I did MasterCard. Yes. [03:17] I don't know. So you drew the payment link, yes? [03:21] Yes. No insurance. Did you try [03:25] the QR code? Yes. I tried two credit cards. [03:31] That is very weird. Very, very weird. Fine. I don't know. [03:35] Fine. No insurance. Okay. Try it. Fine. [03:39] Thank you so much. Okay. We could try [03:43] once again sending you the payment link. Like new one. [03:48] Okay. I'll be happy to try. I tried [03:52] since two days ago. Oh, okay. So you had this problem [03:56] for a long time now. For three days. I tried [04:00] from like Monday, Tuesday, Wednesday. So you should have [04:04] tried to transfer the money in Monday. Yes. [04:09] Maybe I'll do that because I need it for tomorrow. I don't know. I'll try to see. Maybe [04:13] I have a friend that lives in Europe. Maybe he has a credit card. Okay. Okay. Try that. [04:17] Thank you. Yeah. Okay. Thank you so much. And just let me know once again. If anything, then you can call [04:21] me. I will be here. Okay. Yeah. Thank you. Okay. Perfect. Thank you. Bye-bye. Have a nice day.