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Detail hovoru

ID: 1762954779583:ccxmlSession_79847584

Základní informace

Datum a čas
St 12.11.2025 14:39
Směr hovoru
příchozí
Volající → Volaný
+420737011556 → +420225354977
Připojené číslo
215
Agent
Demeter Zsila (215)
Jazyk
en
Délka hovoru
02:49
Celkový čas
03:32
hiff SV
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:01] Hello, I'm a new partner with Mr. Demeter Žila. How can I help you?
[00:05] Please, can you speak English?
[00:09] Yes, this is Demeter. How can I assist you?
[00:14] Great, great. Mr. Demeter, I want to ask you regarding one thing.
[00:17] Last time I called to your company regarding the insurance,
[00:21] and I am living here in Czech Republic for two years.
[00:24] I have the insurance, I have full-time work in here.
[00:27] I brought my wife, she's here with me, and I want to make the insurance.
[00:32] You know, for her, and she gave me the option that we will pay one per month.
[00:36] And I am from Algeria.
[00:40] Yeah, and she told me that we have the access we can do it, you know,
[00:45] to put her under my, not in her name, but I am the one who will pay, you know,
[00:50] for her every month because she has free access to the market here, to labor market.
[00:57] And I am here in Czech Republic.
[01:00] I couldn't explain for her exactly that.
[01:04] We can do it by, you know, by providing all my documents, and I will issue her every month.
[01:10] It means that I will, I will, you know, every month I will pay for her because they told me,
[01:14] I called last time and they told me it is possible for Algeria.
[01:18] Okay, thank you very much for this information.
[01:20] But could you please just clarify one, one question?
[01:25] Our company, it is a commercial health insurance company, SWE.
[01:32] I suppose that in your case, this question is regarding
[01:36] public health insurance.
[01:37] Public, public health insurance, yeah, public.
[01:40] Public, so in that case, we are another company.
[01:44] We are private health insurance company, SWE.
[01:46] But I can provide you with a phone number of this public health insurance company, VZP.
[01:51] VZP, exactly.
[01:53] So I suppose, in your case, it will be needed to contact directly this company
[01:56] because we can offer only commercial type of health insurance for foreigners.
[02:00] Yeah, yeah, because mine, it will, it will be, you know, VZP.
[02:04] It will be the public since I am working here.
[02:06] Okay, can I...
[02:07] Could you please give me the phone number or you can transfer me, I don't know.
[02:11] Yes, unfortunately, no, because this is a different company.
[02:14] Okay, so could you please write down the phone number?
[02:17] Yes.
[02:18] So it will be +420.
[02:21] Yeah, for check, yeah.
[02:22] Yes, and then 952.
[02:26] 952.
[02:28] Yes, then 222.
[02:30] 222.
[02:32] Yes, and once again, 222.
[02:35] And 222.
[02:37] Okay, thank you so much, sir, I will call now.
[02:40] Yes, this is the phone number.
[02:41] This is the number of VZP, which is public health insurance company.
[02:44] VZP, yeah, no problem.
[02:46] Thank you so much, thank you.