[00:00] Hello, CPVCP Insurance Company. My name is Vladislava. How can I help you? [00:04] Yeah, hi. I filled up an application. I applied online, but somehow my credit card doesn't go through. [00:12] I don't know why. Everything is okay. Maybe something wrong with the system. I don't know. [00:17] My question is, can I pay you over the phone? [00:21] Fortunately, no. It doesn't have this option. [00:26] You can use your credit card, use the link for the payment in the system. [00:32] But I do it. I did it, and then I get the payment unsuccessful, and I tried a few credit cards. [00:39] I called my bank. Everything is okay. I have money. It's open for international. [00:44] I don't know what to do. I mean, I tried. I tried a few times. [00:50] Okay. May I ask you what country? [00:53] Prague. [00:56] Prague. [00:56] No, no. What country, what bank, what is bank you have? [01:03] So, it's a MasterCard. It's a Capital One. It's another, like all kind of different credit cards that I have. [01:14] But we have some country in the Blacklist. In some country doesn't have option for the payment. [01:22] It's some Iraq or Russia and another country. [01:26] So, I live in America. [01:27] Yeah. [01:28] You have the USA card? [01:30] Yes. [01:31] Yeah. USA in this case doesn't in a Blacklist. [01:37] Usually, from the America, it doesn't have a problem for the payment. [01:42] I don't know. What should I do? [01:45] I want to buy insurance. [01:47] Can you please spell me number of the draft contract that you can put in our website? [01:53] Yeah, yeah. So, the offer number, yes? [01:57] Yeah, the offer number. [01:58] Okay. [02:00] 5-2-2-0-2-0-2-9-4-1-2-3. [02:10] 2-3. Okay. Just a second, please. [02:14] Okay. Thank you. [02:15] Okay. In our system, I see you made a contract and the start date of the contract you have here for, from, just a second, please. [02:41] From yesterday, like from November 11, yeah. [02:46] Yesterday. [02:46] Okay. I think it's the problem in the date of the... [02:50] The start of the insurance. In this case, your link is not valid. [02:55] I will prepare for you a new draft contract and the start date I indicate here in the contract, like tomorrow. [03:03] In this case, you today can provide the payment. [03:06] So, wait. If you prepare a contract, can I pay you over the phone or...? [03:13] No. Unfortunately, we doesn't have the option paid by the phone, but I will send you a new link for the payment. [03:21] Maybe I can give you... [03:22] I will send you my credit card number and you do it. [03:24] No, no, no, no, no, no, no. [03:26] No? [03:26] Sorry, but I don't can use your credit card number. [03:30] I will send you a new link for payment and also new draft for the contract. [03:36] Please check if everything okay. You can provide the payment today, but your previous contract doesn't valid now. [03:46] Okay. So, can I give you my email address or you have it in the contract? [03:51] I see your email. [03:53] Are you indicating the previous contract? [03:55] It's malkygoldschmidt@gmail.com. [04:00] Yes. [04:01] Yes. [04:01] Okay. Please wait. I will send you information to your email. [04:06] Thank you. Thank you. I'm waiting. [04:08] Thank you for your call-in. [04:09] Yeah. [04:11] Bye. Have a nice day. [04:12] Oh, you got... If it doesn't go through, should I call again? [04:16] Yes. Yes. You can call again. [04:19] Okay. Okay. Fine. Thank you so much. [04:21] Okay. [04:21] Welcome. [04:22] Bye. [04:22] Bye. Have a nice day. [04:23] Yeah. Bye-bye.