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Detail hovoru

ID: 1762949215408:ccxmlSession_79809225

Základní informace

Datum a čas
St 12.11.2025 13:06
Směr hovoru
odchozí
Volající → Volaný
214 → +4915158374894
Připojené číslo
+4915158374894
Agent
Viktoriia Chuvakova (214)
Jazyk
en
Délka hovoru
03:09
Celkový čas
03:28
hiff
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:01] Hello. Hello, insurance company Slavia. My name is Ekaterina Chukova. I'm calling you based on calculation which you have made on our webpages. Insurance for students for six months. Is that correct? Yeah, it is correct. I would like to ask you if insurance would be required for a visa application, maybe extension of your long-term residency in Czech Republic? It is for visa.
[00:27] Thank you. So, in that case, I could offer you our comprehensive type of insurance, which is sufficient for your goals and similar to public health insurance. Covers checkups with doctors, prescribed medicine, hospitalization, emergency dental treatment, operations regarding new health issues, which will appear after concluding this contract.
[00:48] I could also offer you additional discount from my side. It will be valid approximately till the end of this month or so.
[00:56] So,
[00:57] the total price for six months with a discount is 5,637 check rounds. And in addition, if you would be interested in extension of this coverage, so I could offer you also civil liability as extra insurance with this regular comprehensive. So, total price would be 5,877 check rounds. May I ask you which option would be more sufficient for you?
[01:25] I think the first option.
[01:27] The first.
[01:28] Mm-hmm. Okay. So, I'm sending you this price offer to your email directly, where you will find also list of data which are required to conclude insurance and all the necessary information. So, to proceed, it's enough to answer this email. Provide me with your personal data, and I will be able to prepare for you draft contract and payment details.
[01:48] You're interested in concluding insurance shortly if your visa is approved or you're still in the process.
[01:55] I'm sorry. Can you repeat the last part?
[01:59] Sure, sure. I'm asking you if your visa is already approved or you're in the process for now.
[02:04] I just have to apply for it, and they asked me for the document. So, not yet.
[02:09] Okay. No worries. So, once it's relevant, just let me know. Call me or write me an email, and I will help you. Okay?
[02:15] Okay. I also have another question.
[02:17] Sure, sure.
[02:18] I enter through my phone, and they offer me a different type of date. But in the computer, it's just offering me like each month. Would it be possible to put it?
[02:30] Yes, I can put the exact date that I need it from.
[02:32] Could you please clarify this question? You would need to change the start date of this insurance, or?
[02:40] Yes.
[02:41] The start date. So, to proceed, we will need you to provide the exact start date of the insurance. Probably, embassy should inform you about that. When it's already this positive decision will be received by you. So, they should mention what would be the start date of this insurance and duration.
[03:01] Okay. Perfect. Thank you very much.
[03:04] Thank you so much for it.
[03:06] time and have a nice day. Bye. Have a good day. Bye. Thank you.