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Detail hovoru

ID: 1762948310726:ccxmlSession_79802042

Základní informace

Datum a čas
St 12.11.2025 12:51
Směr hovoru
odchozí
Volající → Volaný
205 → +420725523594
Připojené číslo
+420725523594
Agent
Andrii Portnov (205)
Jazyk
en
Délka hovoru
02:33
Celkový čas
02:39
hiff
Nahrávka:

Hodnocení hovoru

Pro tento hovor zatím není uložené hodnocení.

Transkripce

[00:02] - Hello.
[00:03] - Hello.
[00:05] My name is Andrew Porno, Slavia Health Insurance Company.
[00:08] And I'm calling you regarding calculation
[00:09] you have made on our website about health insurance
[00:12] for foreigners in Czech Republic.
[00:15] And I see here that you're looking at insurance
[00:17] for men 25 years old for one month, correct?
[00:23] - Yeah.
[00:25] - Okay, for one month,
[00:26] we can offer you two types of insurance.
[00:29] First one is basic health insurance,
[00:30] which covers only emergency events,
[00:33] or comprehensive health insurance,
[00:34] which covers emergency events, emergency dental treatment,
[00:37] which covers doctors, prescribing hospitalization,
[00:40] and another.
[00:41] May I ask you what type of insurance you're looking?
[00:45] - Yeah, comprehensive.
[00:46] But do you have a yearly insurance?
[00:50] - Let me check.
[00:53] Yeah, you have, I think you have applied before insurance,
[00:59] but give me one, but not pay.
[01:03] You prepare a contract for one year, but not pay.
[01:06] - Can you send me an email with the,
[01:12] with the previous one?
[01:14] Because I don't, because I ended up hiring a different one.
[01:19] So I need to see it again.
[01:23] - Ah, okay, yes, of course.
[01:25] I will send you a price offer for you interested for one month.
[01:29] - In one year, for one year.
[01:31] - Ah, for one year.
[01:32] - Yeah, I don't know if the price is cheaper,
[01:37] is it higher the year, or is it the same?
[01:42] - Yeah, I can offer it for one year.
[01:44] I can offer it to you 25% discount, to comprehensive.
[01:46] To comprehensive products.
[01:48] And price for you for 12 months will be 14,950 check-outs.
[01:53] I will send you this price offer to your email.
[01:57] In email, you can read more information about insurance.
[02:00] And if you want a concoct insurance with discount,
[02:04] please answer it to my mail.
[02:06] Send me back your personal details,
[02:07] like names, your name, that of person and other.
[02:09] And after I will prepare draft contract for you
[02:11] with payment links and send to your email.
[02:14] When you can control the draft, and if everything's fine,
[02:16] you can pay by card or by transfer.
[02:19] And as soon as payment is done,
[02:20] we will send you original documents to your email.
[02:22] Is that okay for you?
[02:24] - Okay, yeah, I just got the email.
[02:25] Thank you.
[02:27] - Thank you too for your time.
[02:28] And I wish you a good day.
[02:30] Goodbye.
[02:31] - Likewise, bye-bye.